Senior Revenue Cycle Manager

2 weeks ago

Noida, Uttar Pradesh, India Chiropractic Zhealthehr Full time ₹ 10,00,000 - ₹ 25,00,000 per year

Job Description: Senior Revenue Cycle Manager

Required Candidate profile

This position is based in Noida and works from home for the next few months, and the timing of the Shift is US Hrs (NIGHT SHIFT)

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Manage day-to-day operations and directs the team responsible for Healthcare RCM( Revenue Cycle management) activities
  • Manage and meet performance targets for login hours, Schedule, A-Bay performance, glide path targets, Client SLA, quality and customer satisfaction
  • Ensure quality and efficiency measures are met within the team and in accordance with service level agreements
  • Provide coaching and feedback to direct report positions to ensure satisfactory performance levels
  • Use business tools and advanced Healthcare RCM knowledge to identify problem areas and document business requirements
  • Identify and recommend Training programs and technological tools to improve efficiency
  • Work with operations and information technology personnel to resolve issues and improve efficiency
  • Establish and maintain effective work procedures
  • Review, assess and identify coaching & training needs to provide staff with necessary skills and knowledge
  • Understand, communicate and implement strategic direction and leadership for HCL to ensure consistent and cohesive business objectives and to enhance customers experiences in both a regulated and a competitive market.
  • Plan and monitor Training initiatives to improve the efficiency and effectiveness of tracks.
  • Review and ensure processes are in compliance with internal policies and external regulations.
  • Respond to escalated issues regarding performance and quality.
  • Coordinate, participate, and/or manage multiple projects assigned by senior management, providing input on Training related matters.
  • Interface and coordinate with various stakeholders
  • Responsible for meeting the Training Team KRAs, Training plan and initiatives.Coding knowledge by chiro speciality will be an added advantage Provider enrolments and credential

EDUCATION/EXPERIENCE

The minimum education requirements are:

  • Bachelor's degree in any stream

The minimum experience requirements are:

  • Eight to Twelve years of relevant work experience-: Healthcare RCM experience will be preferred.
  • Five years of experience supervising professional workgroups
  • Experience in managing customer/supplier relationships

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