Revenue Cycle Manager
1 day ago
The SNF Revenue Cycle Manager oversees all billing, coding, A/R, and collections to ensure proper reimbursement for skilled nursing facility services. The ideal candidate will have a deep understanding of PDPM (Patient-Driven Payment Model), Medicaid eligibility and billing, managed care contracts, and long-term care reimbursement models. They will lead the billing, coding, accounts receivable (A/R), and compliance teams to ensure regulatory adherence and financial stability
Key Responsibilities:
1. Revenue Cycle Oversight
- Develop and implement strategic plans to optimize the revenue cycle for multiple SNF locations.
- Oversee Medicare, Medicaid, Managed Care, and Private Pay billing workflows.
- Ensure PDPM accuracy in reimbursement calculations and billing.
- Monitor revenue cycle KPIs (Days in A/R, Denial Rates, Clean Claim Rates, Collections).
2. Billing & Claims Management
- Ensure timely UB-04 claim submissions for SNF services.
- Work with billing teams to reduce denials and improve first-pass claim acceptance rates.
- Implement best practices for Medicaid pending claims and eligibility management.
- Oversee coordination between MDS assessments and PDPM billing compliance.
3. Accounts Receivable & Collections
- Develop A/R management strategies to reduce aging over 90+ days.
- Ensure timely collections from insurance payers and private-pay residents.
- Oversee denial management and appeals to maximize reimbursements.
- Implement patient responsibility collection procedures, including Medicaid spend-down processing.
4. Compliance & Regulatory Adherence
- Ensure compliance with CMS regulations, HIPAA, and state Medicaid guidelines.
- Monitor Medicare PDPM updates, Medicaid changes, and managed care contract requirements.
- Lead internal audits to prevent fraud, overpayments, and compliance risks.
- Serve as the primary liaison with state Medicaid agencies and CMS auditors.
5. Leadership & Team Management
- Manage and mentor a team of billing specialists, coders, A/R analysts, and compliance staff.
- Collaborate with MDS coordinators, facility administrators, and finance teams.
- Implement continuous training programs for billing and compliance teams.
6. Financial Reporting & Analysis
- Generate monthly revenue cycle performance reports for senior leadership.
- Analyze payer trends and denial patterns to improve cash flow.
- Provide budget forecasts and financial projections related to reimbursements.
Requirements:
Experience: 7+ years in revenue cycle management, with 3+ years in SNF/LTC billing leadership.
Expertise:
Deep knowledge of PDPM, RUG-IV, and Medicaid case-mix reimbursement models.
- Strong experience in Medicare, Medicaid, and Managed Care contracts.
- Proficiency in SNF billing software (PointClickCare, MatrixCare, AHT, or similar).
Familiarity with CMS audit processes, ADRs, and compliance programs.
Skills:
Strong leadership and team management abilities.
- Excellent analytical and financial acumen.
- Strong problem-solving and negotiation skills for payer disputes.
- Effective communication with executive teams and facility administrators.
Preferred Certifications:
- Certified Revenue Cycle Executive (CRCE) HFMA
- Certified Professional Biller (CPB) AAPC
- Certified Healthcare Financial Professional (CHFP) – HFMA
- Certified Compliance Officer (CHC) – HCCA
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