SaaS Onboarding Engineer

3 days ago

Pune, Maharashtra, India NGDATA Full time ₹ 5,00,000 - ₹ 10,00,000 per year

The SaaS Onboarding Engineer ensures new customers are successfully set up and configured on our SaaS platform, enabling a smooth transition to operational use. They guide customers through technical onboarding, integrations, and best practices to ensure a quick and effective go-live.

Your Main Responsibilities

  • Coordinate and manage SaaS onboarding activities for new clients (Direct and FIS) in the ETL process, ensuring timely execution of tasks across infrastructure setup, data file processing, data analysis and ingestion
  • Perform and support data analysis and validation tasks : Support the team with onboarding data analysis tasks. Gather and analyze large datasets to find patterns and identify potential gaps. Perform ad-hoc analysis and data investigations to answer data related questions
  • Track all project activities in Jira, ensuring updates, communication, and ownership is maintained consistently throughout the onboarding process
  • Collaborate with cross-functional teams Closely work with cross functional teams((Product, Customer Success, SaaSOps) to onboarding new clients analyze datasets
  • Support in refining onboarding documentation and runbooks as processes evolve
  • Provide coverage or support for other onboarding team members during absences or peak load

Your Professional Profile

  • Bachelor's degree in Computer Science or a similar field

  • This role is open for freshers and does not require work experience. Any experience in the following areas is a plus (can be from work experience but also from school or personal projects):

  • Implementation, onboarding, analyst or technical project coordination

  • Apache Nifi for ingestion
  • SQL and/or other query languages
  • Jira, Confluence, SFTP, data validation tools or cloud infra operations
  • Working with runbooks, ticketing systems, and technical file processing workflows
  • Data ingestion, validation and file transfer protocols

Your Superpowers

  • Excellent communication skills and the ability to convey technical concepts to non-technical audiences
  • Detail oriented with a strong focus on data accuracy and quality
  • Ability to work independently and collaboratively
  • Strong analytical skills and the ability to translate complex data into actionable insights

Fluent oral and written mastery of English required.

Why Join Us?

  • Global, tight-knit team: Work alongside talented colleagues located around the world—people who pull their weight, support one another, and genuinely care about doing great work
  • Freedom to thrive: Our informal culture gives you the space and trust to do your best work without micromanagement
  • A company that grows with you: This is the kind of place where initiative is celebrated, ideas are heard, and your contribution truly matters
  • Hybrid work that works for you: We offer mostly remote work with only occasional in-office days—more in-office time is always welcome, but never required
  • We include a competitive salary package that grows as you do

Powered by JazzHR

oAopQROCSO

  • Customer Onboarding Engineer

    3 days ago

    Pune, Maharashtra, India Siemens Full time ₹ 15,00,000 - ₹ 20,00,000 per year

    What are my Job Responsibilities?Develop expertise on the SaaS offerings of BuildingX platformUnderstand the customer requirements and define onboarding targetsOnboarding of customer sitesSupport Technical pre-salesCollaborate with R&D to impact the product gaps and qualityWhat do I need to be Eligible for this Role?Bachelor's/Masters degree in any branch of...

  • Network Security Engineer

    3 days ago

    Pune, Maharashtra, India SAAS INFOSOLUTIONS Full time US$ 90,000 - US$ 1,20,000 per year

    Company DescriptionFounded in 2015, SAAS Infosolutions helps organizations navigate the evolving digital landscape through modernized integration. We serve as a key system integration partner for over 100 clients, supporting their digital transformation journeys. Our extensive offerings include a range of tools, software, hardware, applications, platforms,...

  • SaaS Account Manager

    2 days ago

    Pune, Maharashtra, India DViO Digital Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    Job Title: SaaS Account ManagerWe are seeking a motivated SaaS Account Manager to assist with client relationships, sales efforts, and ensure clients maximize the value of our SaaS products. Key Responsibilities:Support client communication and day-to-day relationship management. Assist in prospecting new clients and product demos. Help onboard new clients...

  • SaaS Implementation Expert

    1 day ago

    Pune, Maharashtra, India beBeeData Full time ₹ 9,00,000 - ₹ 18,00,000

    Job Title: SaaS Implementation ExpertWe are seeking a highly skilled and detail-oriented SaaS implementation expert to assist with the onboarding process for new customers. The ideal candidate will be responsible for ensuring a smooth integration of data through ETL/ELT pipelines while validating, transforming, and troubleshooting customer information.

  • SaaS Administrator

    4 days ago

    Pune, Maharashtra, India Evolent Full time

    Your Future Evolves Here : Evolent Health has a bold mission to change the health of the nation by changing the way health care is delivered. Our pursuit of this mission is the driving force that brings us to work each day. We believe in embracing new ideas, challenging ourselves and failing forward. We respect and celebrate individual talents and team wins....

  • Platform Engineer, SaaS

    3 days ago

    Pune, Maharashtra, India Veeam Software Full time US$ 80,000 - US$ 1,50,000 per year

    Veeam, the #1 global market leader in data resilience, believes businesses should control all their data whenever and wherever they need it. Veeam provides data resilience through data backup, data recovery, data portability, data security, and data intelligence. Based in Seattle, Veeam protects over 550,000 customers worldwide who trust Veeam to keep their...

  • Platform Engineer, SaaS

    1 day ago

    Pune, Maharashtra, India Veeam Software Full time US$ 1,50,000 - US$ 2,00,000 per year

    Veeam, the #1 global market leader in data resilience, believes businesses should control all their data whenever and wherever they need it. Veeam provides data resilience through data backup, data recovery, data portability, data security, and data intelligence. Based in Seattle, Veeam protects over 550,000 customers worldwide who trust Veeam to keep their...

  • Senior Onboarding Coordinator

    2 days ago

    Pune, Maharashtra, India beBeePartner Full time ₹ 20,00,000 - ₹ 25,00,000

    Job Title:Onboarding SpecialistRole Overview:We are seeking a skilled Onboarding Specialist to join our team. This role requires strong project management skills, excellent communication abilities, and the ability to work collaboratively across departments.The successful candidate will be responsible for:Project Management: Serve as the primary contact...

  • Software Saas Engineer

    3 days ago

    Pune, Maharashtra, India Agile Technology Solutions - Your Technology Partner Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About the Role :We are seeking adynamic and techno-commercial professionalto join our Water Division as aProduct Specialistfor our next-generation SaaS-based software solutions. These solutions monitor and control parameters forETPs, STPs, and ZLD systemsacross the water industry, supportingIndustryThe ideal candidate will serve as thetechnical expert and...

  • 3DExperience SaaS Product development,

    3 days ago

    Pune, Maharashtra, India Response Informatics Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job SummaryProduct lifecycle Manage team provides managed services for the ENOVIA/ 3DExperience PLM applications.In this Role, Your Responsibilities Will Be:Business process development in 3DExperience SaaS via EKL.3DExperience SaaS Widget Development using Webservices.Responsible for new Development/customization Module implementation.For This Role, You...