SaaS Onboarding Engineer

1 day ago


Pune, Maharashtra, India NGDATA Full time ₹ 5,00,000 - ₹ 10,00,000 per year

The SaaS Onboarding Engineer ensures new customers are successfully set up and configured on our SaaS platform, enabling a smooth transition to operational use. They guide customers through technical onboarding, integrations, and best practices to ensure a quick and effective go-live.

Your Main Responsibilities

  • Coordinate and manage SaaS onboarding activities for new clients (Direct and FIS) in the ETL process, ensuring timely execution of tasks across infrastructure setup, data file processing, data analysis and ingestion
  • Perform and support data analysis and validation tasks : Support the team with onboarding data analysis tasks. Gather and analyze large datasets to find patterns and identify potential gaps. Perform ad-hoc analysis and data investigations to answer data related questions
  • Track all project activities in Jira, ensuring updates, communication, and ownership is maintained consistently throughout the onboarding process
  • Collaborate with cross-functional teams Closely work with cross functional teams((Product, Customer Success, SaaSOps) to onboarding new clients analyze datasets
  • Support in refining onboarding documentation and runbooks as processes evolve
  • Provide coverage or support for other onboarding team members during absences or peak load

Your Professional Profile

  • Bachelor's degree in Computer Science or a similar field
  • This role is open for freshers and does not require work experience. Any experience in the following areas is a plus (can be from work experience but also from school or personal projects):

  • Implementation, onboarding, analyst or technical project coordination

  • Apache Nifi for ingestion
  • SQL and/or other query languages
  • Jira, Confluence, SFTP, data validation tools or cloud infra operations
  • Working with runbooks, ticketing systems, and technical file processing workflows
  • Data ingestion, validation and file transfer protocols

Your Superpowers

  • Excellent communication skills and the ability to convey technical concepts to non-technical audiences
  • Detail oriented with a strong focus on data accuracy and quality
  • Ability to work independently and collaboratively
  • Strong analytical skills and the ability to translate complex data into actionable insights

Fluent oral and written mastery of English required.

Why Join Us?

  • Global, tight-knit team: Work alongside talented colleagues located around the world—people who pull their weight, support one another, and genuinely care about doing great work
  • Freedom to thrive: Our informal culture gives you the space and trust to do your best work without micromanagement
  • A company that grows with you: This is the kind of place where initiative is celebrated, ideas are heard, and your contribution truly matters
  • Hybrid work that works for you: We offer mostly remote work with only occasional in-office days—more in-office time is always welcome, but never required
  • We include a competitive salary package that grows as you do

Powered by JazzHR

oAopQROCSO



  • Pune, Maharashtra, India Siemens Full time ₹ 15,00,000 - ₹ 20,00,000 per year

    What are my Job Responsibilities?Develop expertise on the SaaS offerings of BuildingX platformUnderstand the customer requirements and define onboarding targetsOnboarding of customer sitesSupport Technical pre-salesCollaborate with R&D to impact the product gaps and qualityWhat do I need to be Eligible for this Role?Bachelor's/Masters degree in any branch of...


  • Pune, Maharashtra, India Siemens Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    We spend up to 90 percent of our lives in buildings, and we believe that everything people do in life deserves a flawless place to do it. In a world where our fundamental health, safety and wellbeing expectations have been deeply impacted with the anxiety of a new virus, buildings should offer a haven. Ideally, a perfect place to learn. A flawless place to...


  • Pune, Maharashtra, India SAAS INFOSOLUTIONS Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionStarted in 2015, SAAS Infosolutions is a leading system integration partner serving over 100 clients. We assist organizations in leveraging modernized integration to adapt to the evolving digital landscape, helping them transform into digital predators rather than digital prey. We offer a comprehensive range of tools, software, hardware,...

  • Customer Success

    2 weeks ago


    Pune, Maharashtra, India, Maharashtra Clara AI Full time

    Customer Success - Onboarding SpecialistLocation: Kalyaninagar, Pune, MH (in-office)Timings: 5.30 PM to 2.30 AM IST Domain: B2B SaaS Role Overview: We are seeking a proactive Customer Success – Onboarding & Implementation Specialist to help our B2B SaaS customers achieve success from day one. In this role, you’ll own the post-sales onboarding journey —...


  • Pune, Maharashtra, India Veeam Software Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Veeam, the #1 global market leader in data resilience, believes businesses should control all their data whenever and wherever they need it. Veeam provides data resilience through data backup, data recovery, data portability, data security, and data intelligence. Based in Seattle, Veeam protects over 550,000 customers worldwide who trust Veeam to keep their...


  • Pune, Maharashtra, India 66degrees Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Overview of 66degrees66degrees is a leading consulting and professional services company specializing in developing Al-focused, data-led solutions leveraging the latest advancements in cloud technology. With our unmatched engineering capabilities and vast industry experience, we help the world's leading brands transform their business challenges into...


  • Pune, Maharashtra, India 66degrees Full time ₹ 80,00,000 - ₹ 2,00,00,000 per year

    Overview of 66degrees66degrees is a leading consulting and professional services company specializing in developing Al-focused, data-led solutions leveraging the latest advancements in cloud technology. With our unmatched engineering capabilities and vast industry experience, we help the world's leading brands transform their business challenges into...


  • Pune, Maharashtra, India Response Informatics Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Job SummaryProduct lifecycle Manage team provides managed services for the ENOVIA/ 3DExperience PLM applications.In this Role, Your Responsibilities Will Be:Business process development in 3DExperience SaaS via EKL.3DExperience SaaS Widget Development using Webservices.Responsible for new Development/customization Module implementation.For This Role, You...


  • Pune, Maharashtra, India, Maharashtra 66degrees Full time

    Overview of 66degrees 66degrees is a leading consulting and professional services company specializing in developing Al-focused, data-led solutions leveraging the latest advancements in cloud technology. With our unmatched engineering capabilities and vast industry experience, we help the world's leading brands transform their business challenges into...


  • Pune, Maharashtra, India Shavish Hr And Digital Marketing Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    A Lead Software Engineer must have exp. in React , Also Exp. in REST integration/ calls, Exp in .net ,also hands on Exp. in Python. Required Candidate profileIf Candidate have knowledge or Exp. in PHP and Golang its first priority. also A candidate have Exp . in Saas Base product development.