
Call Center Executive
1 week ago
The Call Center Executive is responsible for handling inbound and outbound calls professionally and efficiently to ensure excellent customer service. They serve as the first point of contact for patients/customers, assisting with inquiries, appointments, follow-ups, complaints, and service information, while maintaining a positive and courteous attitude.
Key Responsibilities:Handle incoming calls from customers/patients and resolve their queries effectively.
Make outbound calls to follow up on appointments, feedback, or service reminders.
Schedule, reschedule, or cancel appointments as requested.
Maintain and update patient/customer information accurately in the system.
Provide information about services, doctors' availability, facilities, or promotions.
Escalate unresolved issues to the concerned department and ensure follow-up.
Maintain call logs and prepare reports as required.
Meet daily and monthly call volume and customer satisfaction targets.
Follow standard operating procedures (SOPs) for call handling and documentation.
Ensure confidentiality and data security standards are maintained.
Any other work assigned by higher authorities
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Call Center Executive
1 week ago
India Abate AS Full time**Job Summary**: The Call Center Executive is responsible for handling inbound and outbound calls professionally and efficiently to ensure excellent customer service. They serve as the first point of contact for patients/customers, assisting with inquiries, appointments, follow-ups, complaints, and service information, while maintaining a positive and...
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Call Center Executive
1 week ago
India Five Splash Infotech Full timeUdaipur (Rajasthan) 0-1 years Call center executives - 12th/Graduate/PG from any stream. - Good English and Hindi verbal and written communication.
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Call Center Representative
2 weeks ago
India Ascenturi Full timeJob Title: Remote Call Center Representative Company: Ascenturi (formerly Sales Match)Location: Remote – Work from Home Schedule: Full-time, U.S.Time Zones Type: Permanent Overview: Ascenturi (formerly Sales Match) is hiring Remote Call Center Representatives to join a newly launched division focused on scheduling calls and following up with prospects for...
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Call Center Representative
2 weeks ago
India Ascenturi Full timeJob Title : Remote Call Center Representative Company : Ascenturi (formerly Sales Match) Location : Remote – Work from Home Schedule : Full-time, U.S. Time Zones Type : Permanent Overview: Ascenturi (formerly Sales Match) is hiring Remote Call Center Representatives to join a newly launched division focused on scheduling calls and following up with...
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Remote Call Center Executive
2 weeks ago
India beBeeCustomer Full time ₹ 24,00,000 - ₹ 84,00,000Job Opportunity: Remote Call Center ExecutiveWe are seeking a highly skilled and experienced call center professional to join our international team. If you have a proven track record in telecalling and possess excellent communication skills, this could be an exciting opportunity for you.About the RoleAs a key member of our team, you will be responsible for...
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India Excellent Placement Services Full timeCALL CENTER / DOMESTIC / INTERNATIONAL JOB LOCATION: - Delhi NCR MALE/FEMALE BOTH CAN APPLY Age: - 18 to 30Salary: - 15k to 25k +Attractive Incentive Qualification: - 10th and 12th & any graduate Only Fresher can apply Qualifications-Diploma, BA, 10th Pass (SSC), 12th Pass (HSE), Vocational Training, Other Graduate, Other Course Thanks. - Experience- 0 -...
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Call Center Manager
2 weeks ago
India Robustresults Full time ₹ 5,04,000 per yearRoles And ResponsibilityAnswer Customer Inquiries Make Outbound / Inbound Calls Customer Relationship Management Team Collaboration Team Management Team Lead Share your on this mail ID: Job Type: Full-time Pay: ₹15, ₹42,000.00 per month Schedule:Day shift Application Question(s):How much will you rate yourself in English? Education:Higher...
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Contact Center Expert
1 week ago
India Orange Business Full time**About the role**: To Involve in Design, build, run (L3 support) & engineering activities for Cisco contact center and ecosystem portfolio **Design & **BUILT**: Ensure technical lead for the Design, deployment and operational support of Cisco Contact Center Solutions: Produce HIGH & Low Level Design documents Coordinate Customer Acceptance...
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Call Quality Specialist
1 week ago
India beBeeAudit Full time ₹ 8,00,000 - ₹ 12,00,000Job Opportunity: Call Quality SpecialistWe are seeking a skilled Call Quality Specialist to enhance Advisor productivity within our organization through Best-in-Class Call Audits, Audit Documentation & feedback.Key ResponsibilitiesQuality Audit professional with hands-on experience in all aspects of contemporary Conversion centric (Sales Process) Call...
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Female-Call Center Representative
2 weeks ago
India Golumbia Group Full time ₹ 3,00,000 - ₹ 5,00,000 per yearRESPONSIBILITIES:Answer telephone and relay telephone calls and messages. Provide on-call technical support to customers Understanding customer's needs and issues. Providing helpful solutions to customer's problems. Handle pressurize situation. Maintain work records and logs. Greet customers in a courteous, friendly, and professional manner. Maintain...