Female-Call Center Representative

2 weeks ago

India Golumbia Group Full time ₹ 3,00,000 - ₹ 5,00,000 per year

RESPONSIBILITIES:

  • Answer telephone and relay telephone calls and messages.
  • Provide on-call technical support to customers
  • Understanding customer's needs and issues.
  • Providing helpful solutions to customer's problems.
  • Handle pressurize situation.
  • Maintain work records and logs.
  • Greet customers in a courteous, friendly, and professional manner.
  • Maintain broad knowledge of company products and services.
  • Troubleshooting of different devices.
  • Investigate and respond to customer complaints.

REQUIREMENTS:

  • Minimum of 1 year experience in customer service role.
  • High school diploma
  • Full-time Availability
  • Proficient in English Language (Writing-Reading-Listening-Speaking).
  • Excellent communication skills.
  • Comfortable with night shifts / rotational shifts / work from office.
  • Currently accepted Female applicants only
  • only near by candidates applicants accepted.

Language: English, hindi, Tamil, Malayalam

Job Types: Full-time, Part-time

Pay: ₹30, ₹50,000.00 per month

Schedule:

  • Monday to Friday
  • Night shift
  • Weekend availability

Supplemental Pay:

  • Performance bonus
  • Yearly bonus

Experience:

  • total work: 1 year (Preferred)

Language:

  • English (Required)

Shift availability:

  • Night Shift (Required)
  • Overnight Shift (Preferred)

Work Location: In person

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