General Manager – HR Operations

Role Objective

A key objective of this position is to lead HR operations across India, ensuring robust statutory and legal compliance, strengthening employee relations and accelerating the digital transformation of HR systems. The role is pivotal in aligning HR strategies with business objectives while fostering a culture of excellence, compliance and engagement across manufacturing plants, corporate offices, and regional branches.

Desired Candidate Profile

• Educational Qualification:
  Postgraduate degree in Human Resources or equivalent.
• Experience:
  15–18 years of progressive HR experience, including 5–8 years in leadership roles, specifically in HR operations and plant HR.
• Technology Proficiency:
  Operational expertise in HRMS tools such as
  Darwinbox
  , SuccessFactors and SAP HR, with hands-on experience in system implementation and process automation.
• Leadership & Business Acumen:
  Strong leadership skills with the ability to align HR initiatives with business goals and drive organizational growth.
• Compliance & Legal Exposure:
  Proven experience in managing statutory compliance, labor laws, legal cases, and audits across multiple locations.
• Operational Excellence:
  Strong background in managing HR operations, payroll, labor contractors, and HR documentation in a plant/manufacturing setup.
• Strategic Thinking:
  Adept at managing HR budgets, manpower planning, and integrating HR with business strategy.

Role & Responsibilities

HR Operations & Compliance

• Lead pan-India HR operations ensuring alignment with business and legal frameworks.
• Manage statutory and legal compliance, coordinate with legal consultants, and track ongoing litigations.
• Ensure accurate and timely payroll processing and compliance with all statutory requirements (PF, ESI, PT, EDLI, etc.).

Employee Relations & Engagement

• Cultivate positive employee relations and manage grievance redressal systems.
• Represent HR during customer and regulatory audits and ensure smooth audit closures.
• Design and implement retention strategies focused on high-performing employees (A Players).

Performance & Compensation

• Oversee performance management cycles including KRA setting, mid-year reviews, and appraisals.
• Administer compensation, incentives, and variable pay plans accurately and efficiently.
• Drive HR analytics and reporting to support data-driven decision-making.

Technology & Digitalization

• Lead the implementation and continuous improvement of HRMS platforms such as
  Darwinbox
  , SuccessFactors, and SAP HR.
• Drive the digitalisation of HR processes, including system configuration, user adoption, and integration of best practices.
• Identify opportunities for automation, enhancing HR service delivery and efficiency.

People Processes

• Manage onboarding, induction, exit processes, and F&F settlements.
• Supervise employee life-cycle documentation including disciplinary actions, PIPs, and HR letters.
• Monitor and maintain SLAs across HR service areas.

Policy & Procedure Governance

• Prepare, implement, and regularly update HR SOPs and policies at all locations.
• Ensure all HR documents and records are maintained securely and are audit-ready.

Strategic & Financial Management

• Prepare annual HR budgets and monitor utilization and cost optimization.
• Collaborate with department heads for manpower planning and resourcing needs.
• Participate in sales and performance review meetings, contributing HR insights and follow-ups.

Functional Skills Required

• Statutory & Legal Compliance
• Employee Relations & Retention
• HR Systems & Technology (Darwinbox, SuccessFactors, SAP HR)
• HR Digitalisation & Process Automation
• Compensation & Benefits Management
• Performance Management & Appraisal
• HR Documentation & Operations
• Strategic HR Planning & Budgeting

Behavioral Skills Required

• Leadership & Influencing
• Strategic Thinking
• Change Management
• Communication & Collaboration
• Problem Solving & Decision-Making

Team Size to be Handled:

Manage a team of 10-12 HR professionals, including 3-4 direct reportees at the Sr. Manager and Manager levels, reporting to the VP – HR.

Important Links:

Website:

LinkedIn:

Instagram:

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Biotech is an Equal Opportunity Organisation promoting diversity while ensuring no discrimination on any ground including gender, race, religion, age, sexual orientation, disability, etc.