Team lead

4 days ago

Chennai, Tamil Nadu, India Firstsource Full time

Job description:

Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company is a global leader providing business process solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries. With a global footprint across US, UK, India, Philippines, Mexico, Romania, Turkey, Trinidad & Tobago, South Africa, and Australia, they make it happen for their clients, solving their biggest challenges with hyper-focused, domain-centered teams and cutting-edge tech, data, and analytics. Firstsources inch-wide, mile-deep practitioners work collaboratively, leveraging UnBPO - their differentiated approach to reimagining traditional outsourcing - to deliver real-world, future-focused solutions that drive speed, scale, and smarter decision, turning transformation into tangible results for clients."

  • In-depth Knowledge and Experience in the US Health Care Payer System.
  • 2-3 years of experience in Claims Adjudication. With over 1 year of experience as a supervisor.
  • Proven track record in managing processes, streamlining workflows and excellent people management skills.
  • Need to be a people centric manager who could articulate the employee challenges to the management as well as motivate the team towards desired project goals.
  • Circulate quality dashboards at agreed periodic intervals to all relevant stake holders
  • Adhering to various regulatory and compliance practices.
  • Maintaining and Ownership of reports both internal as well as for the clients.
  • Presenting the data and provide deep insights about the process to the Clients as well as Internal Management.
  • Managing and co- ordinating training programs.
  • Excellent in Coaching and providing feedback to the team. Take necessary HR actions as part of the Performance Improvement Process.

Key Performance Indicators

  • Ensuring that the key Service Level Agreements are met consistently without any exceptions.
  • Leverage all Operational metrices to ensure that the Revenue and Profitability targets are met and exceeded.
  • Work in tandem with all Business functions to ensure smooth business process.
  • Retention of key team members.

Interested candidates kindly share your resumes to below number or email:

Mobile(what's app):

Email:

Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or email addresses.

  • Team Lead

    2 days ago

    Chennai, Tamil Nadu, India Streamlinemd Full time

    Job descriptionGreetings from Streamline MDJob Opening: AR Team Lead (2 to 4 Years Experience)Location: Chennai, PerungudiWork Mode: Work From OfficeInterview Mode: VirtualWe are hiring experienced Radiology Coders with 4 to 6 years of expertise in medical coding. If you're passionate about accuracy and compliance in coding, we want to hear from youRole...

  • Team Lead

    2 weeks ago

    Chennai, Tamil Nadu, India Ippopay Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Position: Team LeadExperience: 3 to 5 yearsLocation: ChennaiIndustry: Fintech / Financial ServicesEmployment Type: Full-timeDepartment: SalesRole Overview:We are looking for an experienced and dynamic Team Lead with a strong background in lending, sales, and collections. The ideal candidate will be responsible for overseeing a team of field executives,...

  • Team Lead

    6 days ago

    Chennai, Tamil Nadu, India Education Matters Full time

    Job Title: Team Lead – Customer SupportLocation:ChennaiExperience Required:3–6 years in Customer Support, with at least 1–2 years in a leadership or mentoring roleJob Summary:We are looking for an experienced Team Lead – Customer Support to oversee and guide our customer service team. The ideal candidate will ensure high levels of customer...

  • Team Lead

    2 days ago

    Chennai, Tamil Nadu, India Careerschool HR Solutions Full time

    Overview The Team Lead - Technical Support (Voice Process) plays a crucial role in leading a team of technical support agents to provide exceptional customer service and technical assistance to clients via voice communication channels. They are responsible for ensuring the team meets performance targets, resolving complex technical issues, and maintaining a...

  • Team Lead

    6 days ago

    Chennai, Tamil Nadu, India Oxydata Software Full time

    Team Lead – SAP EWM BasisJob ID: RDepartment: Digital – DAELocation: Chennai, IndiaWork Mode: Onsite (5 days/week)Our client is a globally oriented organization driving enterprise digital transformation and operational excellence through stable, scalable SAP platforms.We are seeking an experienced Team Lead – SAP EWM Basis to build, manage, and develop...

  • Team Lead

    1 week ago

    Chennai, Tamil Nadu, India Oxydata Software Full time

    Team Lead – SAP EWM BasisJob ID: RDepartment: Digital – DAELocation: Chennai, IndiaWork Mode: Onsite (5 days/week) Our client is a globally oriented organization driving enterprise digital transformation and operational excellence through stable, scalable SAP platforms. We are seeking an experienced Team Lead – SAP EWM Basis to build, manage, and...

  • Team Lead

    6 days ago

    Chennai, Tamil Nadu, India Raam Autobahn Full time

    Roles & Responsibilities:Lead and supervise the sales team.Allocate daily targets for calls, follow-ups, showroom visits, and bookings.Monitor lead funnel in CRM and ensure timely follow-up of all enquiries.Achieve monthly sales targets and maintain high conversion ratios.Guide the team on product knowledge, sales pitch, finance options, and offers.Handle...

  • Team Lead

    4 days ago

    Chennai, Tamil Nadu, India Amrutha Business Solution Full time

    We are Looking for Team Lead - TeleSales Should have Experience in Inbound (or) Outbound calls& Team handling, Call Audit, ExcelTAT ManagementQuery&Audit Management What's App

  • Team Lead

    6 days ago

    Chennai, Tamil Nadu, India Oxydata Software Full time

    Team Lead – SAP EWM BasisJob ID: RDepartment: Digital – DAELocation: Chennai, IndiaWork Mode: Onsite (5 days/week)Our client is a globally oriented organization driving enterprise digital transformation and operational excellence through stable, scalable SAP platforms.We are seeking an experienced Team Lead – SAP EWM Basis to build, manage, and develop...

  • Team Lead

    2 days ago

    Chennai, Tamil Nadu, India Tata Consultancy Services (TCS) Full time

    Job Title: Team LeadSkill: WFALocation: ChennaiShift: Should be comfortable with Night Shift & 24x7 Rotational Support. Work from Office onlyExperience Required: 8-9 yearsEmployment Type: Full-TimeRequired skills:' - Lead teams providing Tier HR helpdesk support to the Employees, Line Managers, Vendors and 3rd partiesTeam management, Team engagement and...