Email Support Executive
6 days ago
Date posted: September 17, 2025
Pay: ₹20, ₹26,000.00 per month
Job description:
ocation: Chandivali, Mumbai
Job Type: Full-Time
Shift: Day Shift (Rotational Offs – 2 days per week)
Job Description:
We are hiring dynamic and customer-focused professionals for our Email/Chat Process team. If you have experience in BPO and a good understanding of BFI (Banking, Financial Services & Insurance), this is a great opportunity to join a fast-paced, growing organization.
Responsibilities:
- Handle customer queries via email and chat professionally and efficiently
- Resolve issues and provide accurate information
- Maintain high levels of customer satisfaction
- Document interactions clearly and concisely
Requirements:
- Minimum 1 year of BPO experience
- Good communication skills (written and verbal)
- Basic knowledge of BFI sector
- Ability to work in rotational offs (5-day work week)
- Comfortable with day shift schedule
- Based in or able to commute to Chandivali
What We Offer:
- Competitive salary
- Growth opportunities within the organization
- Supportive team and work culture
- Paid training
Job Type: Full-time
Benefits:
- Health insurance
- Paid time off
- Provident Fund
Job Types: Full-time, Permanent
Pay: ₹22, ₹26,000.00 per month
Benefits:
- Health insurance
- Paid sick time
- Provident Fund
Expected Start Date: 15/10/2025
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