Business Processes Consultant- Solution Manager

We help the world run better

At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

What you'll do

As a CoE Engineer for ALM and DevOps (SAP Solution Manager, Focused Run, Cloud ALM), you would be working with our global customers in implementing the various features of Application Lifecycle Management (ALM) portfolios and help our customers achieve success on their Solution Implementation and Operations.

The job requires a high-level understanding of how large organizations implement and operate their SAP Hybrid Solutions. Also, it requires dynamic skills on deeper understanding of the various functionalities of ALM and Devops which involves implementation, support, troubleshooting and positioning.

What you bring

• 5-10 years of experience and deep knowledge on the architecture of Application Lifecycle Management (ALM) and DevOps.
• Hands on experience in implementation of Build and Run capabilities of SAP Solution Manager.
• Expertise in configuring the System and Application Monitoring (SAP Run Like a Factory), Business Process Operations, Change Management, Test Suite (Tricentis) etc
• Good Hands on experience in SAP Focused Run, Focused Build and Focused Insights
• Good understanding of SAP Cloud ALM (CALM), SAP Cloud Platform / Business Technology Platform (BTP)
• Experience in ABAP development for integrating Solution Manager to other ITSM tools
• Exposure to SAP System and Database (Preferably HANA) Administration
• Exposure to any programming language is an added advantage
• Strong communication skills with the ability to effectively interact at all levels within client company
• Ability to coach/mentor younger colleagues into delivering quality projects and consulting services
• Certification in Solution Manager related topics
• Experience with System Upgrades, OS/DB migrations and HANA migration projects preferred
• Knowledge of SAP ERP and SAP Activate project methodology and accelerators, including RDS and Best Practices

Meet your team

SAP Customer Success – Premium Hub team is recognized for its world-class service and support offerings. With our highly motivated employees worldwide we offer comprehensive services for every aspect of customers' software implementation and operation.

The Center of Expertise (CoE) within Premium Hub provides the expertise in application and technology areas to deliver high-end support to our MaxAttention, Active Embedded and Enterprise Support customers.

Our methodology is to engage proactively with our customers and to live a long-term engagement build on trust and respect. Our work is based on a holistic understanding of our customers' business and a strong relationship to jointly improve IT & business operations and safeguard their implementation projects. As every customer is unique we provide an individual high quality support to them based on a value delivery approach

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid