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3 days ago
- Doing outbound calls to customers and clients.
- Identify the needs of customers, resolve issues, and provide solutions.
- Upsell other services wherever possible.
- Ensure you follow the customer service script provided by the company for uniformity.
- Also, be well-read on company policies and the website for FAQs or policy related answers.
- Maintain good customer relations.
- Meet personal targets and work towards meeting team targets.
- Maintain records of the conversations with the customer and analyze the data.
- Write and submit timely reports on performance, targets, and customer queries.
Job Types: Full-time, Permanent, Fresher
Pay: ₹9, ₹17,930.73 per month
Benefits:
- Provident Fund
Language:
- Hindi (Preferred)
Work Location: In person
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