Call Center Agent

Job Summary:We are looking for a Call Centre Agent to manage incoming and outgoing customer calls with professionalism, efficiency, and empathy. The ideal candidate will be a good communicator with strong problem-solving skills, capable of handling a high volume of calls while delivering excellent customer service.Key Responsibilities:Answer incoming calls...

**MUST HAVE EXCELLENT CONVERSATIONAL AND GRAMMATICALLY CORRECT ENGLISH** **Premier Medical is a Multi-Specialty Practice located in Central Florida for the last 26 years and with overseas offices in India, Costa Rica, and the Philippines.** Under the general supervision of the Call Center Manager or the Assistant Manager, the Call Center Agent performs a...

call center agents, highlighting your unique company culture and working environment. This is your opportunity to set your company apart from competing job listings and sell yourself to job seekers before you get into the call center duties and responsibilities. Call Center Agent Job Responsibilities: Obtains client information by answering telephone calls;...

Answering incoming calls: They are responsible for answering incoming calls promptly and professionally, ensuring that customers receive the highest level of service. Resolving customer issues: They also focus on identifying and resolving customer issues, using their knowledge and training to provide timely and effective solutions. Providing information:...

**Answering incoming calls**: They are responsible for answering incoming calls promptly and professionally, ensuring that customers receive the highest level of service. - **Resolving customer issues**: They also focus on identifying and resolving customer issues, using their knowledge and training to provide timely and effective solutions. - **Providing...

Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Seize opportunities to upsell services when they arise - Build sustainable relationships and engage...

ü Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Seize opportunities to upsell services when they arise - Build sustainable relationships and engage...

Preference would be given to candidates from Diagnostics Background with relevant customer centric skills and technical know-how As a Call Center Agent , you would handle customer inquiries, provide information about pathology tests and services, and ensure a positive customer experience, potentially requiring CRM proficiency and strong communication skills....

Preference would be given to candidates from Diagnostics Background with relevant customer centric skills and technical know-howAs a Call Center Agent , you would handle customer inquiries, provide information about pathology tests and services, and ensure a positive customer experience, potentially requiring CRM proficiency and strong communication skills....

**Answering incoming calls**: They are responsible for answering incoming calls promptly and professionally, ensuring that customers receive the highest level of service. - **Resolving customer issues**: They also focus on identifying and resolving customer issues, using their knowledge and training to provide timely and effective solutions. - **Providing...