Consumer Insights Associate

Job Summary
IFF is a global leader in flavors, fragrances, food ingredients and health & biosciences, we deliver sustainable innovations that elevate everyday products.

Scent: Harnessing the full emotional power of scent, driven by pioneering creativity, science, consumer expertise and a mindful approach to fragrance design.

The role is based in Mumbai, India (Hybrid role). Be part of a motivated, passionate, and open-minded team where together we can achieve greatness and make a real impact. Your potential is our inspiration.

Where You'll Make a Difference

• Initiate new connections within the organization at country or region level, to facilitate work progress within own area.
• Coordinate and interact with relevant teams (Creative, Logistics, Marketing, etc.) to execute required tasks.
• Act as time-keeper on projects. Check proactively with all relevant teams that the actions they have to fulfill are on schedule.
• Escalate immediately any impactful project issue (significant delay, critical data discrepancy) to direct manager for proper guidance.
• Provide survey documents (screeners, questionnaires, raw data templates) and proof reading master questionnaires and relevant translations from vendors.
• Assess completeness and consistency of individual raw data and/or aggregate data received from vendors by executing quality controls.
• Conduct data analysis. Generate toplines and draft full reports (with conclusions).
• Debrief conclusions and report outputs with senior colleagues/manager.
• Deliver final presentations to internal stakeholders based on guidelines provided.

What Makes You The Right Fit

• Bachelor's or Master's Degree in Marketing, Human Sciences, Engineering, Statistics and Psychology.
• Minimum 3-4 years work experience of Marketing Research on the agency side.
• Collaboration and Interpersonal Skills: Build effective interpersonal relationships and develop a network of internal peers across other functions. Work in a highly collaborative and cross-functional team environment.
• Project Management Skills: Understand the interrelation between each other's tasks and take them into account to plan own tasks, especially while working with multiple teams.
• Functional Skills: Knowledge of different types of research (some experience in Product Testing is a must) & application of the same, different tools used for Market Research - SPSS, Cross Tabs, Quantum etc.
• Capacity to defend and argument on statistical choices and reasoning.
• Proficiency in Microsoft Office Excel – generating Pivots/ working with functions (fx), running VLOOKUP etc.
• Excellent communication and presentation skills.
• Data Analytics: Sound knowledge in statistics (t-test, ANOVA, Correlations, Linear regression) and proficient at Data Analysis.

How Would You Stand Out?

• Working knowledge of Powerpoint, Word, Outlook is desirable.
• Basic Awareness & understanding of perfumery is a plus.
• Ability to generate as well as effectively showcase insights to internal & client teams.

Why Choose Us?

• Multinational and supporting environment
• Health insurance
• Training opportunities
• Learning and development programs

We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.

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