CRM Executive
4 days ago
JOB RESPONSIBILITY:-
Please find the required qualifications for the preferred female candidates
The CRM Executive will play a pivotal role in managing customer relationships and enhancing customer satisfaction through effective CRM strategies.
- 1) Develop and implement CRM strategies to improve customer engagement.
- 2) Analyze customer data to identify trends and insights.
- 3) Monitor and report on CRM performance metrics.
- 4) Preferred female candidate 2–3 years of relevant experience.
- 5) Excellent written communication skills.
- 6) Experience with CRM software.
- 7) Familiarity with Google Sheets and other relevant software.
- 8) Ability to manage customer communication, including sending emails and organizing data in Google Sheets.
Ideal Profile:
The ideal candidate will possess a blend of technical and interpersonal skills.
- Experience with CRM software (e.g., Salesforce, HubSpot).
- Data analysis and reporting skills.
- Understanding of customer segmentation and targeting.
- Excellent communication skills.
- Problem-solving abilities.
Education: Bachelor's degree in Marketing, Business Administration, or a related field is preferred.
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