CRM Executive

4 days ago


Delhi, Delhi, India Shalimar Precision Enterprises LLP Full time

JOB RESPONSIBILITY:-

Please find the required qualifications for the preferred female candidates

The CRM Executive will play a pivotal role in managing customer relationships and enhancing customer satisfaction through effective CRM strategies.

  • 1) Develop and implement CRM strategies to improve customer engagement.
  • 2) Analyze customer data to identify trends and insights.
  • 3) Monitor and report on CRM performance metrics.
  • 4) Preferred female candidate 2–3 years of relevant experience.
  • 5) Excellent written communication skills.
  • 6) Experience with CRM software.
  • 7) Familiarity with Google Sheets and other relevant software.
  • 8) Ability to manage customer communication, including sending emails and organizing data in Google Sheets.

Ideal Profile:

The ideal candidate will possess a blend of technical and interpersonal skills.

  • Experience with CRM software (e.g., Salesforce, HubSpot).
  • Data analysis and reporting skills.
  • Understanding of customer segmentation and targeting.
  • Excellent communication skills.
  • Problem-solving abilities.

Education: Bachelor's degree in Marketing, Business Administration, or a related field is preferred.


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