Tech Ops Associate

2 days ago

Mumbai, Maharashtra, India SFL Full time ₹ 5,00,000 - ₹ 8,00,000 per year

Job Title:
Tech Operations Associate

Location:
Mumbai

About Us:

Sports for Life (SFL) is committed to transforming India's sports academy landscape through strategic investments and data-driven solutions. We empower sports academies with innovative technology, analytics, and operational support. Founded by Sourjyendu Medda, the founder of Dealshare, SFL is positioned to redefine the industry by harnessing data to drive decisions and optimize academy performance.

Position Overview:

We are looking for a Tech Operations Associate to ensure the successful adoption and utilization of our technology platform by partner sports academies and tournament hosts. This role will involve closely working with academies to understand their pain points, supporting them in using the platform effectively, and bridging communication between users and the product team. Additionally, the candidate will monitor lead generation across platforms and ensure there are no lead losses.

Key Responsibilities:

● Tech Adoption & Support: Ensure partner sports academies successfully onboard and utilize the SFL platform, providing necessary guidance and troubleshooting.

● User Engagement & Feedback: Work closely with academy users to understand their pain points and relay key insights to the product team for continuous improvements.

● Tournament Host Support: Assist third-party tournament hosts in properly using the app, ensuring seamless tech adoption and operational efficiency.

● Lead Monitoring & Management: Track and manage leads across all platforms, ensuring no lead losses and optimizing conversions.

● Collaboration with Product & Tech Teams: Act as a bridge between academies and the internal product/tech teams, ensuring effective communication of requirements and challenges.

● Performance Tracking: Analyze the adoption and usage of the technology, identifying areas for improvement and taking proactive steps to drive engagement.

Key Qualifications:

● 1+ years of experience in operations, customer success, or product support roles.

● Strong problem-solving skills and the ability to understand and address user challenges effectively.

● Excellent communication and interpersonal skills for engaging with academy users and tournament hosts.

● Proficiency in using CRM tools and data-tracking platforms to monitor leads and user activity.

● Experience working in a tech-driven environment, preferably in the sports or ed-tech industry.

● Ability to work cross-functionally with product, tech, and business teams to drive seamless user adoption.

● Passion for sports and technology is a plus.

Perks and Benefits:

● Opportunity to work in a fast-paced, impact-driven startup environment.

● Flexible working environment with opportunities for growth and learning.

  • Publishing Lead, Tech

    2 days ago

    Mumbai, Maharashtra, India BlackRock Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Publishing Lead, Tech & Ops, AssociateLocation:Mumbai, MaharashtraTeam:Technology ProductJob Requisition #: R255223Date posted: Sep. 15, 2025

  • Engineer - Tech Ops

    1 week ago

    Mumbai, Maharashtra, India Anunta Tech Full time US$ 50,000 - US$ 1,00,000 per year

    Candidate should have min of 3 years of experience in O365 and Active DirectoryCandidate willing to work in rotational shiftsCandidate should have completed any graduationLooking for immediate joiners only

  • Publishing Lead, Tech

    1 week ago

    Mumbai, Maharashtra, India BlackRock Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Publishing Lead, Tech & Ops, AnalystLocation:Mumbai, MaharashtraTeam:Technology ProductJob Requisition #: R255228Date posted: Sep. 08, 2025

  • Associate- WISE Tech

    2 weeks ago

    Mumbai, Maharashtra, India SPJIMR SP Jain Institute of Management & Research Full time

    Role Overview: We are looking for a dynamic and motivated Associate to join the WISE Tech team. This role offers a unique opportunity to gain hands-on experience within the startup ecosystem while contributing to the execution of SPJIMR's flagship startup initiatives. The Associate will play a central role in managing Accelerator cohorts, executing...

  • Customer Success Associate

    3 weeks ago

    Mumbai, Maharashtra, India Bluvin Solutions Private Limited Full time

    Mode - Work From Office Location - Gurugram Process - International process Position - Customer Success Associate - L1 Salary - Upto 32K CTC Interview mode - HR Round; Ops round; Versant Round Skillset - Excellent communication skills (Top notch) in English. No Mother Tongue Influence (MTI) or Regional Tongue Influence (RTI), and no grammatical or...

  • Investment Analyst

    1 week ago

    Mumbai, Maharashtra, India Babblebots Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Associate at Y-Point VC Fund, Mumbai. Source & evaluate DeepTech startups, conduct due diligence, support portfolio & fund ops. Requires 2–5 yrs exp in tech, finance, or startups, strong analytical & communication skills.

  • Associate- WISE Tech

    2 weeks ago

    Mumbai, Maharashtra, India SPJIMR SP Jain Institute of Management & Research Full time

    Role Overview: We are looking for a dynamic and motivated Associate to join the team. This role offers a unique opportunity to gain hands-on experience within the startup ecosystem while contributing to the execution of SPJIMR's flagship startup initiatives. The Associate will play a central role in managing Accelerator cohorts, executing Pitchathons,...

  • Platform Success Associate

    6 days ago

    Mumbai, Maharashtra, India beBeeExecutive Full time ₹ 9,00,000 - ₹ 12,00,000

    We are seeking a dedicated and organized individual to join our team as an Executive. The successful candidate will be responsible for establishing and maintaining relationships with schools and activity providers across the city.The role involves calling and onboarding schools onto our platform, explaining how it works and gathering accurate information...

  • Associate Product Manager

    1 week ago

    Navi Mumbai, Maharashtra, India Chalo Full time

    Associate Product Manager - Chalo AdsLocation: Navi MumbaiAbout the RoleAs an Associate Product Manager at Chalo, you'll own the journey of taking our new initiative product (Ads) from 0 - 1. You'll build the foundation of a platform that combines mobility data, user insights, and smart targeting to deliver powerful ad experiences without compromising user...

  • Associate - Planning & Analysis

    4 days ago

    Mumbai, Maharashtra, India JP Morgan Chase Full time

    : - You are a strategic thinker passionate about driving solutions in Financial Analysis. You have found the right team.- As a Planning & Analysis Associate in our Finance team, you will spend each day defining, refining and delivering set goals for our firm. Job Responsibilities : - Lead the month-end closing process for CIB Tech & Ops Planning & Analysis...