Urgent Hiring for AGM/GM/AVP

Job Title:
 GM/Sr GM/AVP Operations

Company:
 Autopilot Offices (Work Square)

Location:
 Bangalore

Employment Type:
 Full-Time

About Us

Work Square is a managed office operator specializing in providing exclusive, built-to-suit office spaces that are tailor-made to meet our clients' specific business needs. We operate as a real estate partner for clients by offering end-to-end solutions for office space acquisition, design, build, and management.

Our comprehensive services include:

• Real Estate Acquisition
   supported by micro-market intelligence.
• Tailor-Made Design and Build
   of office spaces in collaboration with clients.
• Operational Excellence
   in managing and servicing office spaces, ensuring a seamless experience.

Our mission is to provide a scalable, adaptable office solutions that align with the dynamic demands of todays work environments.

Job Summary

As the GM/Sr GM/AVP Operations at Autopilot Offices (Work Square), you will lead our operations team, overseeing the delivery of high-quality managed office spaces. This role requires a strategic leader with expertise in 
soft services
, 
technical operations
, and 
project management
. The GM - Operations will ensure seamless operations, exceptional client service, and efficient project execution across our office locations in India.

Key Responsibilities

Soft Services Management:

• Oversee the delivery of soft services, including housekeeping, security, front office, and hospitality.
• Develop and enforce standard operating procedures (SOPs) for client-facing and back-of-house services.
• Ensure exceptional cleanliness, safety, and comfort for clients and their employees.

Technical Operations:

• Manage the technical operations for Work Square offices, covering HVAC, plumbing, electrical, and other facility systems.
• Implement preventive and corrective maintenance programs to ensure uninterrupted office operations.
• Work closely with technical vendors to ensure compliance with quality standards and minimize downtime.

Project Management:

• Lead end-to-end project management for new office setup, renovation, or expansion projects.
• Collaborate with design and build teams to deliver tailor-made office spaces on schedule and within budget.
• Monitor project milestones, conduct quality checks, and ensure adherence to client specifications and Work Square standards.

Client Relationship and Stakeholder Management:

• Serve as the primary point of contact for clients, ensuring high levels of satisfaction and addressing their operational needs.
• Develop and maintain relationships with key stakeholders, including vendors, contractors, and service providers.
• Regularly assess and act on client feedback to improve services continuously.

Operational Efficiency and Excellence:

• Identify and implement process improvements to optimize resource utilization, cost management, and service delivery.
• Prepare and manage budgets, forecasts, and KPIs for the operations department.
• Conduct regular audits to ensure compliance with health, safety, and environmental regulations.

Team Leadership and Development:

• Lead, mentor, and develop a high-performing operations team, fostering a culture of accountability, continuous learning, and client-centricity.
• Implement training and development programs to enhance team skills in soft services, technical operations, and project management.

Qualifications:

• Education:
   Bachelors degree in Facilities Management, Operations Management, Engineering, or a related field. MBA or advanced degree is a plus.

• Experience:
   10+ years in operations management with a strong track record in soft services, technical operations, and project management.

• Skills:

• Proven ability to manage large, complex projects and operations.
• Excellent client relationship management and communication skills.
• Strong problem-solving skills, with a proactive approach to managing challenges.
• Leadership skills with experience in team management and development.
• Technical Proficiency:
   Familiarity with industry-standard software for facilities and project management; proficiency in MS Office.

Why Join Work Square?

• Be part of a dynamic and innovative company committed to delivering high-quality, customized office solutions.
• Work with a dedicated team that values excellence, adaptability, and client satisfaction.
• Opportunity to manage operations for a diverse clientele, from rapidly growing startups to global enterprises, ensuring varied and exciting professional challenges

Interested candidates please share your updated CVs at or WhatsApp