Relationship Manager

4 days ago


Kottayam, Kerala, India CSB Bank Full time ₹ 5,00,000 - ₹ 25,00,000 per year
Description

Engage with the mapped customers for converting the account as the primary account of the customer. and mzximizing revenue from the customer

Act as a financial facilitator to the customer

Ensure activation of alternate channel facilities and other value added services for Relationship Customers

Regularly analyse the account transactions, understand needs, assist to fulfill the banking needs of the customer.

Ensure customer retention through constant engagement and personalized services.

Be responsible for timely resolution of customer queries and complaints.

Source new to bank relationships through referrals and market combing.

Upsell and cross-sell TPP for maximizing revenue generation for the Bank

Responsibilities

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Qualifications

Experience Range : 5 to 10 Years   Qualifications : Graduate (Any Specialisation) MBA Preferrable


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