Team Lead

3 days ago

Chandigarh, Chandigarh, India Lookmyticket Tours & Travels Pvt Ltd Full time ₹ 4,50,000 - ₹ 6,00,000 per year

The Team Lead, Travel is responsible for providing day-to-day guidance and support to a team of travel agents or consultants. This role is a blend of leadership and hands-on operational work, ensuring the team meets its targets, delivers exceptional customer service, and adheres to all company policies and procedures.

Key Responsibilities

  • Team Supervision: Guide and mentor team members on a daily basis, providing support for complex booking issues, client inquiries, and technical problems.
  • Performance Monitoring: Track and report on team performance metrics such as booking volume, accuracy rates, and customer satisfaction scores. Conduct regular one-on-one sessions and provide feedback.
  • Quality Assurance: Conduct quality checks on travel itineraries, bookings, and customer communications to ensure accuracy and compliance with company standards.
  • Training and Development: Assist in onboarding new team members and identifying training needs for the existing team. Conduct refresher training on new systems, policies, or industry updates.
  • Operational Support: Handle escalated client issues and complaints, ensuring timely and effective resolution. Act as the primary point of contact for the team and liaise with management.
  • Process Improvement: Identify bottlenecks in the travel process and suggest improvements to enhance efficiency and productivity.

Qualifications

  • Experience: 3+ years of experience in the travel industry, with a solid background in a customer-facing role such as a travel consultant or agent.
  • Leadership Skills: Proven ability to motivate a team and provide effective coaching and guidance.
  • Technical Proficiency: Strong working knowledge of Global Distribution Systems (GDS) such as Amadeus, Sabre, or Galileo. Proficiency with Microsoft Office Suite.
  • Soft Skills: Excellent communication, problem-solving, and organizational skills. The ability to remain calm and composed in high-pressure situations.
  • Education: A bachelor's degree in a relevant field (e.g., hospitality, tourism, business) is often preferred but not always required.

Job Types: Full-time, Permanent

Pay: ₹30, ₹50,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Paid sick time
  • Paid time off
  • Provident Fund

Work Location: In person

  • Team Lead

    3 days ago

    Chandigarh, Chandigarh, India Lookmyticket Tours & Travels Pvt Ltd Full time ₹ 3,60,000 - ₹ 4,80,000 per year

    We are looking for a highly motivated and experienced Team Lead (Ex India) to manage and guide a team of travel executives handling outbound (Ex-India) travel processes. The role requires strong leadership, sales acumen, and process knowledge to ensure smooth operations, excellent customer service, and achievement of business targets.Key...

  • Seo Team Lead

    3 weeks ago

    Chandigarh, Chandigarh, India Woodsforce Solutions Full time

    Title SEO Team LeadLocation Chandigarh IT ParkShifts UK Shift 2 30 PM -11 30 PM 5 5days working CabsSalary Up to 1 Lakh LPAQualifications and Skills Minimum of 7 years of hands-on experience in search engine optimization in a professional setting Proven team management skills with the ability to lead and motivate a team for achieving SEO goals ...

  • Team Lead Engineering Java

    18 hours ago

    Chandigarh, Chandigarh, India HRS Group Full time

    HRS AS A COMPANYHRS a pioneer in business travel aims to elevate every stay through innovative technology With over 50 years of experience their digital platform driven by ProcureTech TravelTech and FinTech transforms how companies and travelers Stay Work and Pay ProcureTech digitally revolutionizes lodging procurement connecting corporations and...

  • Sales - Team Lead _ Chandigarh

    3 weeks ago

    Chandigarh, Chandigarh, India One 97 Full time

    Job DescriptionAbout Us:Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of...

  • Senior Interior Design Team Lead

    7 days ago

    Chandigarh, Chandigarh, India beBeeInteriorDesign Full time ₹ 9,00,000 - ₹ 12,00,000

    Job Description:The Senior Interior Design Team Lead will be responsible for leading the Renovation interior design vertical in a prominent home decor company.This role requires an individual with a strong background in interior design and excellent leadership skills to oversee the day-to-day operations of the team.Main Responsibilities:Oversee the entire...

  • Team Lead/Manager

    4 hours ago

    Chandigarh, Chandigarh, India H&H Technologies Pvt Ltd Full time ₹ 25,000 - ₹ 4,50,000 per year

    H & H Technologies Pvt. Ltd is looking for Graduate / Post Graduate candidates with 5- 7 years experience of handling support services of IT products with good technical skills in maintaining Computer Hardware and Software, Networking products, Data Center etc. preferably worked in Chandigarh and surrounding.Skills required:Must be Graduate or Post...

  • Urgent Team Leader

    5 days ago

    Chandigarh, Chandigarh, India IGSSL Full time

    The Area Head of Digital Banking Adoption Services will be responsible for managing and overseeing digital adoption initiatives within their specific region This role involves leading a regional team implementing strategies to onboard customers onto the banks digital products increasing digital adoption rates and expanding the digital business within the...

  • Team Leader/Supervisor

    2 days ago

    Chandigarh, Chandigarh, India VIPAR Bookkeeping Solutions Full time ₹ 20,000 - ₹ 25,000 per year

    Role SummaryWe are seeking a highly organized and proactive Supervisor to lead our rental department operations. This role encompasses overseeing rental processes, managing property advertisements, coordinating property maintenance, and ensuring seamless communication between tenants, landlords, and agencies. Additionally, the Supervisor will lead a team of...

  • Store Operations Manager

    4 days ago

    Chandigarh, Chandigarh, India beBeeOperations Full time ₹ 6,000 - ₹ 11,500

    Key Roles and Responsibilities:We are seeking an individual to oversee the daily operations of our store. The successful candidate will be responsible for managing staff, maintaining inventory, and ensuring excellent customer service.The main responsibilities include:Manage store staff, including hiring, training, and performance evaluationMaintain accurate...

  • Deputy Team Manager

    2 days ago

    Chandigarh, Chandigarh, India beBeeCustomerSupport Full time ₹ 9,00,000 - ₹ 12,00,000

    About the RoleYou will be part of a young, impact-driven team that's redefining how people learn and grow professionally. As a Deputy Team Lead in our Customer Service team, you will play a crucial role in managing and enhancing the student experience. This role is an individual contributor position focused on directly handling high-value student...