Presales Manager

1 day ago

HSR Layout Bengaluru Karnataka, India Bricks and Milestones Projects LLP Full time ₹ 8,00,000 - ₹ 10,00,000 per year

Job Summary:

We are looking for an experienced and proactive Presales Manager to lead the presales function, manage the team, and ensure smooth coordination between marketing-generated leads and the sales closure process. The ideal candidate should have strong team leadership skills, a customer-first mindset, and a deep understanding of the real estate sales cycle.

Key Responsibilities:

Team & Operations Management:

  • Lead, train, and manage a team of presales executives to ensure effective lead handling and conversion.
  • Design scripts, FAQs, and call flow protocols to ensure consistent communication.
  • Monitor performance metrics (lead response time, conversion ratio, site visit scheduling) and optimize processes.

Lead Management:

  • Ensure timely and professional handling of inbound leads from all sources (website, property portals, campaigns, events).
  • Qualify leads based on predefined criteria (budget, need, location, buying timeline).
  • Assign leads to the appropriate sales executives and track follow-ups.

Client Coordination:

  • Personally handle high-value or escalated leads.
  • Oversee and ensure seamless scheduling of site visits and client meetings.
  • Drive pre-visit and post-visit communication to enhance client experience.

Collaboration & Strategy:

  • Coordinate with the Marketing team to align lead generation strategies with market response.
  • Provide regular feedback to marketing on lead quality and campaign performance.
  • Work closely with the Sales team to understand project highlights and selling points.

Reporting & Analytics:

  • Maintain accurate and updated data in CRM systems.
  • Prepare daily, weekly, and monthly reports on lead funnel performance and team productivity.
  • Use analytics to identify trends and recommend improvements in the presales approach.

Requirements:

  • Bachelor's degree in Business, Marketing, or a related field (MBA preferred).
  • 6+ years of experience in real estate presales or inside sales, with at least 2 years in a team leadership role.
  • Strong knowledge of CRM tools (e.g., Salesforce, Zoho, HubSpot).
  • Excellent verbal and written communication skills.
  • Proven ability to manage a team and drive performance.
  • High attention to detail and strong organizational skills.

Preferred:

  • Experience with residential and/or commercial property sales.
  • Familiarity with local property laws and RERA guidelines.
  • Multi-language proficiency, especially English and local/regional languages.

Job Types: Full-time, Permanent

Pay: ₹800, ₹1,000,000.00 per year

Benefits:

  • Food provided
  • Health insurance
  • Life insurance
  • Paid sick time
  • Provident Fund

Ability to commute/relocate:

  • HSR Layout, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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