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E Commerce Executive
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Role & Responsibilities
- Manage the companys Shopify website and ensure all product listings are updated with correct images, descriptions, and pricing.
- Handle customer inquiries and convert them into sales through website chat, WhatsApp, or email.
- Create, edit, and publish new products, collections, and promotional banners.
- Coordinate with logistics and inventory teams for smooth order processing.
- Track daily website performance, analyze sales trends, and suggest improvements.
- Manage discount offers, festive campaigns, and homepage updates.
- Monitor SEO, Google Analytics, and website traffic to improve online visibility.
- Collaborate with designers for new visuals and with marketing for ad campaigns.
Preferred Candidate Profile
- Bachelors degree in Marketing, E-commerce, or related field.
- Hands-on experience with Shopify (mandatory).
- Knowledge of product listing, order management, and website analytics.
- Familiar with digital marketing tools (Google Ads, Meta Ads, etc.) is an advantage.
- Good communication skills and ability to handle customer queries confidently.
- Strong attention to detail, creativity, and understanding of online sales.
- Minimum 1–3 years of experience in managing an e-commerce website preferred.