International Customer Support Executive

4 days ago


Gurgaon, Haryana, India CareerCraft Company Full time ₹ 2,40,000 - ₹ 3,84,000 per year

Eligibility Criteria

  • Education: Any Graduate (Freshers eligible)
  • B.E / B.Tech Freshers: Eligible
  • Undergraduates: Not Eligible
  • Communication: Excellent English communication skills (mandatory)
  • Sales Orientation: Must be comfortable with upselling, cross-selling, and retention activities

Benefits

  • Cab Facility: Both-side cab within 30 km of Gurgaon

Role Highlights

  • Handle customer queries for Adobe products
  • Provide support with a sales-oriented approach
  • Engage in upselling, cross-selling, and retention
  • Comfortable with rotational shifts and offs
  • Strong customer-handling and problem-solving skills required

Job Types: Full-time, Permanent

Pay: ₹26, ₹32,000.00 per month

Benefits:

  • Provident Fund

Experience:

  • Excellent English communication: 1 year (Required)
  • Upselling / Cross-selling / Retention Skills: 1 year (Preferred)
  • International voice process: 1 year (Preferred)
  • Customer support (BPO/Contact Center): 1 year (Preferred)
  • Customer-handling & Problem-Solving Abilities: 1 year (Preferred)
  • Computer literacy & CRM or ticketing tools: 1 year (Preferred)
  • Sales-oriented mindset: 1 year (Preferred)
  • Sales Targets + CSAT: 1 year (Preferred)
  • Persuasive Communication style: 1 year (Preferred)
  • Active listening and empathy: 1 year (Preferred)

Work Location: In person



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