International Customer Support Executive – Cross-Selling

1 week ago


Gurgaon, Haryana, India Bizaccenknnect Pvt. Ltd. Full time ₹ 33,60,000 - ₹ 67,20,000 per year

Job Title: Customer Support Executive – Cross-Selling & Upselling

Location: Gurgaon (Work from Office)

Experience: 1–8 Years

Employment Type: Full-Time - Rotational Shift

Industry: Customer Support / Sales

Job Summary:

We are hiring a proactive Customer Support Executive to handle client interactions and drive cross-selling and upselling of products/services. The ideal candidate will have strong communication skills, sales mindset, and customer-first approach.

Key Responsibilities:

  • Handle incoming and outgoing customer calls and queries
  • Identify opportunities to cross-sell or upsell relevant products
  • Understand customer needs and recommend appropriate solutions
  • Maintain strong customer relationships to increase retention and satisfaction
  • Achieve daily, weekly, and monthly sales targets
  • Update and manage customer information in CRM tools
  • Collaborate with internal teams for smooth service delivery

Requirements:

  • 1–8 years of experience in customer support or telesales
  • Strong communication and persuasive selling skills
  • Ability to understand customer behavior and needs
  • Familiar with CRM tools and basic computer applications
  • Bachelor's degree preferred but not mandatory

Contact:

Job Types: Full-time, Permanent

Pay: ₹30, ₹56,000.00 per month

Experience:

  • International voice process: 1 year (Required)
  • International BPO: 1 year (Required)

Language:

  • English (Required)

Location:

  • Gurgaon, Haryana (Required)

Shift availability:

  • Night Shift (Required)
  • Overnight Shift (Required)
  • Day Shift (Required)

Work Location: In person

Speak with the employer



  • Gurgaon, Haryana, India InsuranceDekho Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Key Requirements: Strong analytical and critical thinking skills to identify opportunities and address challenges. Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) is essential. Experience with CRM software (e.g., Salesforce, HubSpot) and lead generation tools is preferred. Exceptional written and verbal communication skills....


  • Gurgaon, Haryana, India Girnar Insurance Brokers Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Responsibilities and Duties• Using our Dialer to connect with InsuranceDekhos internal insurance agents to pitch Life Insurance and deal with Life insurance.• Guide the right Life Insurance plan to the Partners, making quotations and converting the lead by adequate follow-ups.• Understanding the issues faced by the agents due to which they are not...


  • Gurgaon, Haryana, India Fidelity International Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About your role You will support in the delivery of our cross-selling strategies, specifically for our personal investing products and services. This role is crucial in driving customer acquisition growth and expanding our personal investing customer base through targeted cross-sell initiatives.Key responsibilitiesCampaign Coordination:Help create, deploy...


  • Gurgaon, Haryana, India TRDFIN Support Services Pvt Ltd Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    Job Summary:We are seeking a dedicated and customer-focused Customer Support Executive (Voice) to join our team. The role involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience. The ideal candidate should have excellent communication skills, a problem-solving...


  • Gurgaon, Haryana, India Infiniserve IT Solutions Inc. Full time ₹ 4,32,000 per year

    Job Description:Position: Customer Experience ExecutiveExperience Required: Minimum 1 year in International Customer Support (Voice) with Upselling experienceKey Responsibilities:Handle international customer queries through calls with professionalism and empathy.Provide accurate information, resolve issues, and ensure high-quality customer...


  • Gurgaon, Haryana, India Cubnet services Full time ₹ 30,000 per year

    Customer Support ExecutiveFresher Graduate can applyExcellent communication, Good thought processUpselling and Cross sellingCan work with team or individualSalary: 30k-35k CTC+ Incentivescab Facility for both sideLocation- Gurugram5 Days workingRotational shift with rotational offImmediate joinerJob Type: Full-timePay: ₹25, ₹30,000.00 per...


  • Gurgaon, Haryana, India Cubnet services Full time ₹ 3,00,000 - ₹ 4,20,000 per year

    Customer Support ExecutiveFresher Graduate can applyExcellent communication, Good thought processUpselling and Cross sellingCan work with team or individualSalary: 30k-35k CTC+ Incentivescab Facility for both sideLocation- Gurugram5 Days workingRotational shift with rotational offImmediate joinerConnect on this : Job Type: Full-timePay: ₹25, ₹30,000.00...


  • Gurgaon, Haryana, India Transcom Full time ₹ 4,80,000 - ₹ 7,20,000 per year

    Roles and ResponsibilitiesHandle customer inquiries via phone calls, emails, or chats to resolve their concerns and provide timely solutions.Provide accurate information on products/services offered by the company to customers.Identify opportunities to upsell/cross-sell relevant products/services based on customer needs.Maintain records of all interactions...


  • Gurgaon, Haryana, India Vsharp Talent Solutions Full time ₹ 4,00,000 - ₹ 7,00,000 per year

    Freshers with good English communication skills are also welcome to apply.Job Title:Customer Service & Sales Executive (Voice / Chat / Outbound / Video Sales)Job Description:We are hiring Customer Service & Sales Executives for multiple processes (voice, chat, outbound sales, and video sales).Responsibilities:Handle customer queries via voice & chat.Engage...


  • Gurgaon, Haryana, India Cars24 Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job DescriptionGrievance Associate - Customer ExperienceRole: Grievance Associate - Customer ExperienceJob location - Gurgaon, IndiaCARS24 is your single stop for buying or selling used cars. We've brought together cutting-edge technology with world and country-wide partners and more importantly, a deep understanding of what buyers and sellers need. We solve...