Manager\SM - Change & Transformation

Proposed designation –
Manager\Sr. Manager

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Role type –
Individual contributor/Supervisory

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Reporting to –
Director/Associate Director

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Geo to be supported –
UK

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Work timings –
9:00 am to 5:30pm

Roles & responsibilities

We are recruiting for a Manager in the Change & Transformation team. The core responsibilities will include:

§Lead senior stakeholders, sponsors, SMEs, and project teams to deliver transformation initiatives, driving business change for optimized benefits.

§Develop business cases and plans to validate solution value and benefit realization.

§Ensure alignment with success criteria and governance standards.

§Document target policies, procedures, and practices per KPMG standards.

§Design and facilitate workshops on policy, requirements, processes, and operating models.

§Maintain project plans and artefacts in coordination with the PMO.

§Chair Steering Committees and Working Groups.

§Provide regular updates and escalate risks, issues, and decisions to Audit Executives and Head of Change.

§Communicate progress and activities effectively across stakeholders.

§Collaborate with Technology SMEs to ensure strategic, operationally sound solutions.

§Coordinate User Acceptance Testing aligned with the test strategy.

§Oversee transition of deliverables into BAU.

§Manage and mentor project team members, fostering growth and career development.

Educational qualifications

•MSP, PRINCE2 or equivalent professional programme and/or project management qualification.

Work experience

§Total Experience: The candidate must have 7+ years of relevant experience in a similar role, preferably with a Big 4 firm/professional service firm/third-party KPO and/or international clients Skillset

Mandatory technical & functional skills

Our Global Audit & Assurance Technical core competencies provide clarity and consistency of expectations to ensure the minimum audit technical requirements are being met by level to drive Audit Quality, which is fundamental to achieving our ambition to become the most trusted and trustworthy firm.

The relevant competencies for this role are:

§Professional skepticism and issue identification: Applies professional skepticism, objectivity and independence to identify and support resolution of potential project issues.

§Engagement management: Manages and executes all aspects of the transformation, including project management, team management and remediation of deviations from the plan and timeline.

§Documentation: Completes audit documentation demonstrating an unwavering focus on audit quality.

Mandatory Skills:

§P
rofessional project experience in leading the implementation of end-to-end business transformation projects - and their associated teams - within large and complex organizations using different project management methodologies.

§Experience of working within a systematic project environment, e.g. MSP, PRINCE2, Agile and/or Lean project methodology.

§Experience with the complex nature of projects, the inability to predict outcomes with 100% accuracy and the requirement to monitor and adjust plans as the project unfolds to deliver successful outcomes and benefits.

Preferred technical & functional skills

§Target Operating Model design and implementation.

§Experience supporting the delivery of quality improvement initiatives.

§Experience leading the design and implementation of specialist service centre (onshore or offshore).

§Experience of designing, leading and facilitating process design workshops.

§IT literate with strong knowledge and experience of MS Office tools (MS Project, Visio, Excel, PowerPoint and Word).

Key behavioural attributes/requirements

§Excellent written and verbal communication skills; able to communicate complex matters in a clear and compelling manner.

§Proven ability to manage stakeholders and build strong relationships across all levels of the organization, demonstrating credibility, confidence, and a high degree of emotional intelligence

§Strong analytical skills and attention to detail; able to quickly analyze and interpret complex technical information.

§Effective problem solver; makes pragmatic and logical decisions, drawing on technical expertise and available to provide high quality, creative solutions.

§Self-driven and resilient; able to thrive in a high-pressure and dynamic environment.

§Strong organizational and time management skills; able to work effectively in a fast-paced environment with conflicting priorities and deadlines.

§Embrace and embed our culture ambition of high challenge, high support which is grounded in Our Values.

§Participate actively across the Change Management Centre and with all stakeholders, including delivering any specific roles or projects that are assigned.

§Operate with a curious and skeptical mindset ensuring that this is embedded in your everyday work.

Culture

§Corporate Social Responsibility Programs

§Maternity and paternity leave

§Opportunities to network and connect

§Discounts on products and services

Note: Benefits/Perks listed above may vary depending on the nature of your employment with KPMG and the country where you work.