Client Engagement Partner

2 days ago

Chennai, Tamil Nadu, India CES Full time ₹ 15,00,000 - ₹ 25,00,000 per year

We are looking for an experienced
Client Engagement Partner
to manage and grow relationships with our key enterprise clients. In this senior role, you will act as a trusted advisor, ensuring strong client engagement, successful adoption of our solutions, and long-term business value.

Responsibilities:

  • Own and manage relationships with a portfolio of enterprise clients.
  • Understand client strategies, challenges, and technical environments to deliver tailored solutions.
  • Lead onboarding, executive reviews, and strategic planning sessions.
  • Represent the client internally by working closely with Product, Engineering, Sales, and Customer Success.
  • Conduct executive-level discussions and align solutions with client objectives.
  • Use data, KPIs, and market insights to provide recommendations and measurable value.
  • Identify opportunities for growth through upselling, cross-selling, and expansion.
  • Translate client feedback into actionable improvements in products and services.
  • Keep track of industry and technology trends to advise clients effectively.

Requirements

  • 10+ years in account management, client success, or consulting within a technology environment.
  • Experience managing complex, multi-stakeholder enterprise relationships.
  • Knowledge of enterprise IT and cloud infrastructure (AWS, Azure, GCP).
  • Strong communication, negotiation, and executive-level presentation skills.
  • Proven ability to build trust and influence senior decision-makers.
  • Proficiency in CRM systems (Salesforce, Zoho) and experience with data-driven engagement.
  • Bachelor's degree in Business/Technology; MBA is an advantage.

What we offer :

An opportunity to work with leading enterprise clients, influence their digital transformation journey, and build long-term partnerships as part of a collaborative team.

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