ERP support Executive
1 day ago
Core responsibilities
- User Support: Address user inquiries, complaints, and technical issues related to the ERP system via phone, email, or in-person.
- Troubleshooting and Issue Resolution: Diagnose, investigate, and resolve system errors and technical problems.
- System Maintenance: Monitor system performance, perform regular audits, and conduct routine maintenance to ensure efficiency and data integrity.
- Training: Develop and deliver training sessions for new and existing users on how to effectively use the ERP system.
- Upgrades and Enhancements: Assist with implementing ERP software updates, patches, and new modules.
- Data Management: Help users with data entry, data extraction, and report generation within the system.
- Security and Access Control: Manage user accounts, roles, and permissions to ensure data security and proper access.
Job Type: Full-time
Pay: ₹20, ₹22,000.00 per month
Work Location: In person
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