ERP Support

4 days ago

Okhla Delhi Delhi, India Tresor Systems Pvt Ltd. Full time

**Company Name : Tresor Systems Pvt. Ltd.**

**Location: - Delhi - Okhla**:
**JOB DESCRIPTION**:
This NAV Support role will be responsible for managing & supporting (Run & Optimize) & testing in our internal NAV instances/companies on Microsoft Dynamics NAV2016

Works within the Information Technology Competence Centre.

Manage File Sharing and Permission on Apple devices

Active end user support of our PAN India ERP solution based on Microsoft Dynamics NAV.

Supportive in developing and maintaining the training material like Word Documents, PowerPoint Presentation.

Flexible to work within rotational shifts and 24X7 support, as per the future vision.

Testing new features on local and worldwide NAV Updates. GoLive Support until all phases are fully and proactively supported.

Build up and extend the know-how of ERP of Tresor based on Microsoft Dynamics NAV

Close collaboration with our PAN India working NAV User Productivity and Support Team and with our IT Service Desk in Gurgaon/Delhi, India and NAV Developers and Support Project Managers.

Support of the Business Owners in their daily work. Help to improve and optimize processes.

Supportive Person for the whole ERP Application: Finance, Sales and Purchase modules of NAVs.

Good understanding of the organization s goals and objectives.

MS Dynamics NAV 2016 experience is an essential must, as well as professional and technical qualifications within a Microsoft Dynamic NAV (ERP) will be additional benefits.

Good skills of documentations & structured work to deliver the efficient support on PAN India level.

Working together with internal users & global support team.

Clearly understand the business requirements and provide solutions with exceeded business user experience.

Work with any Ticketing Tool System, soon it will be implemented.

Good practical knowledge in NAV Support Topics: Sales, Purchase and Finance Processes.

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