Senior Technical Support Executive
3 days ago
Position: Senior Technical Support ExecutiveJob Objective: JiBe is a cloud based fully integrated ERP system for the shipping industry. Our goal is to allow shipping companies to improve productivity, efficiency and safety levels, while reducing costs. JiBe ERP enables increased automation and streamlining of processes, creating pre-defined workflows and reducing the usage of email and paper.Job Responsibilities: Assist JiBe’s Support Team to provide support to vessels / remote offices related to IT hardware/software for office/vessel users. Translation of business complexities or issues received to internal functional subgroups and vice versa. Troubleshooting and diagnosing of nondeified/underlying root cause of the issues Manage user administration for JiBe Internal access rights along with On-boarding of new client's user base. Training ship/office staff on how to control and minimize the communication cost. Ability to understand the client’s business requirements Follow-ups within and inter departmental for internal and external issues. Manage, Create and train internal & external employees on various mechanisms of self-help contents. Report compilation and forwarding to management Knowledge in Ship Networks and Windows Administration is required in order to help solving on-board issues remotely. Day to day follow-ups with the vessel and office on IT hardware and software issues. Handling the JiBe’s Implementation team, include client’s configuration and training. Ability to work and prioritizing and managing many open issues and tasks.Qualifications and Skills: Any Graduate / B.E. or equivalent with minimum 3+ years of relevant experience in any ERP software or IT company or Maritime Ship Management companies . Team handling & management experience is must Excellent English Writing skills with grip on non-verbal (email) communication Excellent typing skills . Problem solving skills; Ability to prioritize tasks. Self-motivated, independent and meticulous with an eye for details. Shipping knowledge will be preferred Team player with good interpersonal and communication skills Basic knowledge of networking & cloud services. Good memory of how software and operating systems work. Excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution. Ability to work well as a team player. Strong customer focus.
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Technical Support Representative – Voice
3 weeks ago
New Delhi, India TRDFIN Support Services Pvt Ltd Full timeLocation: Noida Sec 135Role & responsibilities:• Works with customers to identify service-related needs and offers the most appropriate solutions while providing world-class customer service.• Diagnoses and resolves basic network and modem functionality issues, including landline troubleshooting.• Walks customers through common phone hardware and...
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Technical Support Executive
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New Delhi, India asiaglobleservices Full timeSHIFT: NIGHT SHIFT USASALARY: UP TO 6 LACKSLOCATION: NOIDA SECTOR 125EXPERIENCE: MINIMUM 6 MONTHSRole DescriptionThis is a full-time, on-site role for a Technical Support Executive (USA) (NIGHT SHIFT) located in Noida. The Technical Support Executive will be responsible for providing technical support to customers, troubleshooting technical issues, and...
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Technical Support Executive
3 weeks ago
New Delhi, India asiaglobleservices Full timeSHIFT: NIGHT SHIFT USA SALARY: UP TO 6 LACKS LOCATION: NOIDA SECTOR 125 EXPERIENCE: MINIMUM 6 MONTHSRole Description This is a full-time, on-site role for a Technical Support Executive (USA) (NIGHT SHIFT) located in Noida. The Technical Support Executive will be responsible for providing technical support to customers, troubleshooting technical issues, and...
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Technical Support Executive
2 weeks ago
New Delhi, India asiaglobleservices Full timeSHIFT: NIGHT SHIFT USASALARY: UP TO 6 LACKS LOCATION: NOIDA SECTOR 125 EXPERIENCE: MINIMUM 6 MONTHSRole Description This is a full-time, on-site role for a Technical Support Executive (USA) (NIGHT SHIFT) located in Noida. The Technical Support Executive will be responsible for providing technical support to customers, troubleshooting technical issues, and...
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New Delhi, India Tek Support Full timeJob Title: Senior Automation Trainer – Pharmaceutical IndustryLocation: RemoteJob Type: Part-timeJob Summary:We are seeking a highly skilled Automation Trainer with over 10 years of experience in the pharmaceutical manufacturing and process automation sector. The trainer will be responsible for designing, developing, and delivering training programs...
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Technical Support Executive
2 weeks ago
Delhi, Delhi, India Entab Infotech Full time ₹ 25,000 - ₹ 30,000 per yearEntab Infotech Pvt. Ltd.Technical Support ExecutiveOverview:A Technical Support Executive provides technical assistance to end-users, troubleshooting hardware, software, and network issues, resolving problems, and ensuring a positive customer experience, any graduate (BCA, MCA, B.Tech.) with good communication skills and willing to learn and grow is...
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New Delhi, India Tek Support Full timeJob Title: Senior Automation Trainer – Pharmaceutical Industry Location:Remote Job Type:Part-timeJob Summary: We are seeking a highly skilledAutomation Trainerwith over10 years of experiencein thepharmaceutical manufacturing and process automation sector . The trainer will be responsible fordesigning, developing, and delivering training programsfocused...
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Senior System Support Executive
4 weeks ago
New Delhi, India iMerit Technology Full timeJob Role :Senior System Support Executive Location : Vishakhapatnam, Andhra Pradesh, IndiaPosition SummaryThe role is to deliver support to end users in the organization for various types of applications hosted on supported platforms to fulfil business objectives efficiently and effectively.Major Tasks, Responsibilities, and Key Accountabilities● Need a...
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New Delhi, India Tek Support Full timeJob Title: Senior Automation Engineer Trainer – Pharmaceutical ManufacturingLocation: RemoteExperience: 10+ yearsIndustry: Pharmaceutical / Biotech ManufacturingJob Summary:The Senior Automation Engineer Trainer is responsible for driving automation initiatives across pharmaceutical manufacturing systems, ensuring compliance with GMP, and enhancing...
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Automation Engineer
2 weeks ago
New Delhi, India Tek Support Full timeJob Title: Senior Automation Engineer – Pharmaceutical ManufacturingLocation: RemoteExperience: 10+ yearsIndustry: Pharmaceutical / Biotech ManufacturingJob Summary:The Senior Automation Engineer is responsible for driving automation initiatives across pharmaceutical manufacturing systems, ensuring compliance with GMP, and enhancing equipment reliability...
