Technical Support Executive

1 day ago


Delhi, Delhi, India Entab Infotech Full time ₹ 25,000 - ₹ 30,000 per year

Entab Infotech Pvt. Ltd.

Technical Support Executive

Overview:

A Technical Support Executive provides technical assistance to end-users, troubleshooting hardware, software, and network issues, resolving problems, and ensuring a positive customer experience, any graduate (BCA, MCA, B.Tech.) with good communication skills and willing to learn and grow is welcome.

Your responsibilities:

  • Provide technical support to clients on company's software
  • Use intellect and knowledge to solve customer's problem through phone call, or mail
  • Be in direct contact with customer for software related problem/query of them.
  • Be a part of high performing team and managing self and others
  • Learn from seniors and colleague and implement the skills in the industry
  • Required Education & Experience:
  • Should be a graduate
  • High level of initiative with ability to self-manage.
  • Strong interpersonal skills with ability to work both independently and as part of a team.
  • Excellent written and verbal communication and problem-solving skills.

Skill sets/Experience we require:

  • Hands-on experience with Windows/Linux/Mac OS environments
  • Good understanding of computer systems, mobile devices, and other tech products
  • Excellent problem-solving and communication skills
  • Ability to provide step-by-step technical help, both written and verbal
  • BS degree in Information Technology, Computer Science, or relevant field

Salary: 25-30K/M

Location: B-227, OKHLA INDUSTRIAL AREA PHASE I, NEW DELHI, INDIA

HR reachable at or



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