Technical Support Executive
1 day ago
Entab Infotech Pvt. Ltd.
Technical Support Executive
Overview:
A Technical Support Executive provides technical assistance to end-users, troubleshooting hardware, software, and network issues, resolving problems, and ensuring a positive customer experience, any graduate (BCA, MCA, B.Tech.) with good communication skills and willing to learn and grow is welcome.
Your responsibilities:
- Provide technical support to clients on company's software
- Use intellect and knowledge to solve customer's problem through phone call, or mail
- Be in direct contact with customer for software related problem/query of them.
- Be a part of high performing team and managing self and others
- Learn from seniors and colleague and implement the skills in the industry
- Required Education & Experience:
- Should be a graduate
- High level of initiative with ability to self-manage.
- Strong interpersonal skills with ability to work both independently and as part of a team.
- Excellent written and verbal communication and problem-solving skills.
Skill sets/Experience we require:
- Hands-on experience with Windows/Linux/Mac OS environments
- Good understanding of computer systems, mobile devices, and other tech products
- Excellent problem-solving and communication skills
- Ability to provide step-by-step technical help, both written and verbal
- BS degree in Information Technology, Computer Science, or relevant field
Salary: 25-30K/M
Location: B-227, OKHLA INDUSTRIAL AREA PHASE I, NEW DELHI, INDIA
HR reachable at or
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