Recruitment Adviser supporting University of Dundee

The Opportunity

We at Acumen (Part of Sannam S4 Group) are reengineering what a consulting organization can be. We own our client's challenges as if they were our own. We help them transform for the future by offering practical solutions that are crafted intelligently, passionately, relentlessly.

We are a great team to work for people who are self-motivated, innovative and believe in team work. Whether you have years of experience or come right out of college, we invite you to explore our many opportunities. Find out how you can use your talents and develop your skills to make an impact immediately.

You are invited to a world of opportunities where you can contribute in your own special way to how we collaborate with each other in a culture of learning, coaching, diversity and inclusion. And be a part of team that is known for its unwavering commitment to make a difference in partnership with its clients, shareholders, communities and colleagues.

Job Purpose

Acumen is seeking to appoint an ambitious, target-orientated team player to engage with our client (university) and work closely with the senior team members enhancing their capacity to engage internationally and market and brand within the international higher education market in India. The candidate should be able to strengthen the client (University) associations/partnerships in India, implement the India student partnership strategy and its ambitions to significantly grow student interest from India.

The focus of this position will be to engage with prospective students and explain in detail the client (University) USPs. This will include working directly with prospective and current students as well as other key stakeholders including Indian Higher Education schools, Alumni, Government stake holders and institutional partners. The post-holder will also help develop and maintain new relationships within the education communities across India along with the seniors and support promotional campaigns and events.

The position will involve domestic travel or/and attend online events; therefore he/she is expected to be flexible to work during the weekends, evenings and be resilient. As the candidate will be working remotely with the client (University) staff, and advisers across countries, he/she should be highly organized, self-motivated, and comfortable working with differences in time zones.

The candidate will work on a full-time basis and will have to demonstrate initiative. These duties are a guide to the type of work that the role holder will initially be required to undertake but may vary depending on the successful candidate's particular skills and experience.

Main Responsibilities

As the Recruitment Adviser, you will be assigned to support recruitment and conversion activities for clients. You will provide assistance to the University's International Office at all stages of their student recruitment process, including maintaining of best practices and confidentiality of university data. You will be engaged in delegated marketing and outreach activities, database maintenance, and other initiatives undertaken by the client to enhance their footprint in India.

• Participating in outreach events (both online and in person) for prospective students, their parents and counselors.
• Assist in identifying and implement the client's (University) plan for enhancement and growth of international institutional engagements in the designated regions within India.
• Provide prompt, comprehensive, accurate information and advice to students who apply to study in international universities and education agents.
• Provide student counselling support and follow up on matters like offer acceptance, additional document requirements and other admission related matters via telephone, email, and face to face interactions.
• Ability to carry on the relationship building activity with local institutions, as currently the university does not work with agents
• Maintain excellent 'customer service' by answering all enquiries from prospective students and parents met during recruitment fairs. Post this, initiate follow up contact with them in order to build the application database.
• Maintain accurate data in accordance with relevant requirements and policies.
• Support senior in building an effective working relationship with a range of stakeholders in the education sector
• Attend education events, tradeshows, conferences, webinars, virtual events and represent the university as and when required.
• Support the senior in leveraging the new student interest opportunities and partnerships.
• Engage in social media activities and online training as per the client's requirement.
• Assist in hosting online and offline events and information sessions. Assist with localised content and promotions, including maintaining databases for post event follow up.
• Carry out post activity follow up, including compiling data of interested students. Preparing and submitting reports on activity outcomes to the University.
• Liaise and coordinate with appropriate internal teams for administrative issues.
• Support towards online research, gathering market intelligence, information management, updating databases, presentations, events and conferences.
• Conduct activities within the given budget and costings and keep a track of project expenses.
• Maintain communication with other stakeholders and keep updated with latest on ground relevant market information.

Information and reporting

• Develop and maintain a key contacts list and share a report with the client as and when necessary.
• Recording information from events and campaigns.
• Maintain time-sheets for projects and submit relevant reports as specified.

Other

• If required by the client (University), participate in virtual trainings from South Asia.
• Conduct support for recruitment in a professional manner, observing confidentiality in relation to the University's data, market intelligence, knowledge and other information.
• Any other duties as directed that commensurate within the scope and classification of the position.
• Knowledge of International Higher Education systems and processes.
• Ensuring that deliverables are met with a focus towards achieving the mutually agreed objectives and targets.
• Coordinate and liaise with internal administrative teams and with vendors for travel, hotel, event bookings etc. as and when required.