Hiring For ServiceNow Automation Lead

21 hours ago

Gurgaon, Haryana, India Kyndryl Full time ₹ 20,00,000 - ₹ 25,00,000 per year

We are looking for a highly skilled Automation Engineer with hands-on experience in ServiceNow development, Go, and Python to drive intelligent automation across IT operations and service management. This role is ideal for someone passionate about streamlining workflows, building scalable automation solutions, and integrating systems to reduce manual effort and improve efficiency.

Job Description

  • Infrastructure Specialists at Kyndryl are project-based subject matter experts in all things infrastructure good at providing analysis, documenting and diagraming work for hand-off, offering timely solutions, and generally figuring it out. This is a hands-on role where your feel for the interaction between a system and its environment will be invaluable to every one of your clients.

    Key responsibilities:

    Design and implement automation workflows using ServiceNow Flow Designer, Business Rules, and Script Includes.

    • Develop custom integrations between ServiceNow and external systems using Go and Python.

    • Build and maintain microservices and backend automation scripts to support IT operations and service delivery.

    • Automate routine tasks, incident response, and change management processes across ITSM.

    • Collaborate with infrastructure, DevOps, and security teams to identify automation opportunities.

    • Ensure high performance, scalability, and security of automation solutions.

    • Document automation designs, test cases, and deployment procedures.

Required Technical and Professional Experience:

Lead the design and implementation of ServiceNow workflows using Flow Designer, IntegrationHub, and scoped applications

Automate ITSM processes including incident, change, request, and problem management

Integrate ServiceNow with external platforms via REST/SOAP APIs to enable end-to-end automation

Configure SLAs, approval workflows, auto-assignment rules, and business logic

Collaborate with DevOps and platform teams to embed automation into CI/CD pipelines

Monitor system logs, troubleshoot issues, and coordinate with OEMs for resolution of P1P4 incidents

Recommend platform enhancements and modernization strategies aligned with business goals.

Mentor junior developers and enforce development standards and governance.

5+ years of hands-on experience with ServiceNow development and automation

Strong expertise in JavaScript, REST APIs, and ServiceNow Studio

Proven experience with ITSM, ITOM, and custom scoped applications

Familiarity with CI/CD tools (e.g., Jenkins, GitHub Actions) and Agile delivery

Excellent problem-solving and stakeholder communication skills.

GoLang programming language.

Preferred Technical and Professional Certification.

ServiceNow Certified Application Developer

ServiceNow Implementation Specialist (ITSM or ITOM)

ITIL Foundation or higher

  • Automation Lead

    2 weeks ago

    Gurgaon, Haryana, India Outworx Solutions Full time ₹ 7,00,000 - ₹ 12,00,000 per year

    Level - L2+L3Heres a comprehensive Job Description for an Automation Lead focused on Systrack, ServiceNow, and Project Delivery, along with the required skill set: Role Overview:The Automation Lead will be responsible for designing, implementing, and managing automation solutions across enterprise platforms including Systrack and ServiceNow.This role will...

  • Hiring For Automation Lead-CACF For

    17 hours ago

    Gurgaon, Haryana, India Kyndryl Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    As a CACF Automation Lead at Kyndryl, you will be responsible for designing and implementing automation frameworks based on the Common Application Control Framework (CACF). This role focuses on enabling secure, compliant, and scalable automation across infrastructure and application layers, while collaborating with cross-functional teams to modernize...

  • ServiceNow Architect

    4 weeks ago

    Gurgaon, Haryana, India Impronics Technologies Full time

    Job DescriptionKey Responsibilities:- Design and implement end-to-end ServiceNow solutions across ITSM, ITOM, ITAM, and HRSD modules.- Provide architecture guidance for complex enterprise-level ServiceNow projects.- Lead ServiceNow implementations, customizations, and integrations with third-party tools.- Drive CMDB strategy, CSDM adoption, and Service...

  • Support Account Mgr

    3 weeks ago

    Gurgaon, Haryana, India ServiceNow Full time

    Company DescriptionAt ServiceNow our technology makes the world work for everyone and our people make it possible We move fast because the world can t wait and we innovate in ways no one else can for our customers and communities By joining ServiceNow you are part of an ambitious team of change makers who have a restless curiosity and a drive for...

  • Servicenow Tester

    2 weeks ago

    Gurgaon, Haryana, India PureSoftware Pvt Ltd Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    ServiceNow Tester (focusing on ATF framework and performance testing)Must have knowledge of Servicenow tool.Should create, execute, and maintain automated tests for ServiceNow applications and configurations (within ATF framework good to have)Should have capability to writing test scripts, defining test data, and managing test suitesShould be able to...

  • Servicenow Tester

    3 days ago

    Gurgaon, Haryana, India PureSoftware Ltd Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    ServiceNow Tester(focusing on ATF framework and performance testing)Must have knowledge of Servicenow tool.Should create, execute, and maintain automated tests for ServiceNow applications and configurations (within ATF framework good to have)Should have capability to writing test scripts, defining test data, and managing test suitesShould be able to identify...

  • ServiceNow Administrator

    3 weeks ago

    Gurgaon, Haryana, India AARYAVIN SERVICES Full time

    About the Role : We are seeking an experienced ServiceNow Administrator/Developer to join our team in Gurugram. This is a hybrid contract role for a professional with a strong background in the ServiceNow ecosystem. The ideal candidate will be a proactive problem-solver responsible for managing the platform's stability, executing deployments, and...

  • ServiceNow Developer

    3 weeks ago

    Gurgaon, Haryana, India Alvarez & Marsal Full time

    Job DescriptionDescriptionAbout Alvarez & MarsalAlvarez & Marsal (A&M) is a global consulting firm with over 10,000 entrepreneurial, action and results-oriented professionals in over 40 countries. We take a hands-on approach to solving our clients&apos problems and assisting them in reaching their potential. Our culture celebrates independent thinkers and...

  • ServiceNow Developer

    5 days ago

    Gurgaon, Haryana, India Talent Worx Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Key Responsibilities:Implement platform applications and features that transform and optimize the way support teams operate in their day-to-day lives. Develop and implement new ServiceNow Integrations with 3rd party apps for data sync and automation. Develop flows and scripts to personalize existing ServiceNow applications to...

  • ServiceNow Consultant

    3 weeks ago

    Gurgaon, Haryana, India Cyanous Software Private Limited Full time

    Service NowKeywords : ITOM, ITAM, HRSD, GRC, CMDBJD : Role Responsibilities : - The ServiceNow Consultant is responsible for developing technical solutions on the ServiceNow platform to satisfy the business needs of the IT department and beyond.- Development of ITSM & other modules (GRC, SECOPS, HRSD, CSM, ITBM) in ServiceNow Platform.- Always follow best...