Operations Manager

6 days ago

Muvattupuzha, Kerala, India C9 Hospitality Full time

Job Title: Operations Manager

Location: C9 Event Center

Company: C9 Hospitality

Job Type: Full-Time

Job Summary:

C9 Hospitality is seeking a highly organized and proactive Operations Manager to oversee the daily operations of the C9 Event Center. This role is ideal for a dynamic leader with a passion for hospitality, exceptional problem-solving skills, and a commitment to delivering seamless event experiences. The Operations Manager will ensure that all departments function efficiently and that every event runs smoothly from planning to execution.

Key Responsibilities:

  • Oversee day-to-day operations of the event center, including event setup, logistics, vendor coordination, and guest services.
  • Lead and manage cross-functional teams including housekeeping, catering, technical support, and front office staff.
  • Ensure all events are executed to the highest standards of quality, safety, and customer satisfaction.
  • Develop and implement operational policies, procedures, and best practices.
  • Monitor inventory, supplies, and equipment to ensure readiness for events.
  • Coordinate with clients and event planners to understand requirements and deliver tailored solutions.
  • Manage budgets, control costs, and optimize resource allocation.
  • Ensure compliance with health, safety, and legal regulations.
  • Train, mentor, and evaluate staff performance to maintain a high-performing team.
  • Handle customer feedback and resolve issues promptly and professionally.

Qualifications:

  • Bachelor's degree in Hospitality Management, Business Administration, or related field.
  • 10+ years of experience in operations or event management, preferably in the hospitality industry.
  • Strong leadership and team management skills.
  • Excellent communication, organizational, and multitasking abilities.
  • Proficiency in computer operations.
  • Ability to work flexible hours, including evenings and weekends, based on event schedules.

What We Offer:

  • A collaborative and inclusive work environment.
  • Opportunities for career growth and professional development.
  • Competitive salary

Job Type: Full-time

Pay: ₹65, ₹75,000.00 per month

Application Question(s):

  • Do you have bachelor degree or diploma in hotel management ?

Work Location: In person

Expected Start Date: 01/01/2026

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