Guest Relation Executive

2 weeks ago


AECS Layout Bengaluru Karnataka, India Sowparnika Projects Full time ₹ 4,00,000 - ₹ 6,00,000 per year

Job Description: Guest Relation Executive – Real Estate

Key Responsibilities

  • Welcome and assist clients, visitors, and guests during property visits and events.
  • Coordinate with the sales team to arrange property tours, presentations, and meetings.
  • Provide accurate information about projects, amenities, pricing, and availability.
  • Ensure a positive and professional guest experience from entry to exit.
  • Handle client inquiries (in person, phone, or email) promptly and courteously.
  • Maintain guest records, feedback, and follow-ups to support sales conversions.
  • Assist in organizing customer engagement activities, site events, and promotional activities.
  • Liaise with internal teams (sales, marketing, administration) to ensure smooth client handling.
  • Uphold the company's image and values in all client interactions.

Key Requirements

  • Bachelor's degree in Hospitality, Business, or related field.
  • 2–5 years of experience in guest relations, hospitality, or real estate customer service.
  • Excellent communication and interpersonal skills.
  • Strong customer service orientation with a pleasing personality.
  • Ability to multitask, prioritize, and handle client concerns effectively.
  • Proficiency in MS Office and CRM systems.
  • Fluency in English and [local language] preferred

Job Types: Full-time, Permanent

Pay: ₹400, ₹600,000.00 per year

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person



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