
Guest Relation Executive
2 weeks ago
Job Description: Guest Relation Executive – Real Estate
Key Responsibilities
- Welcome and assist clients, visitors, and guests during property visits and events.
- Coordinate with the sales team to arrange property tours, presentations, and meetings.
- Provide accurate information about projects, amenities, pricing, and availability.
- Ensure a positive and professional guest experience from entry to exit.
- Handle client inquiries (in person, phone, or email) promptly and courteously.
- Maintain guest records, feedback, and follow-ups to support sales conversions.
- Assist in organizing customer engagement activities, site events, and promotional activities.
- Liaise with internal teams (sales, marketing, administration) to ensure smooth client handling.
- Uphold the company's image and values in all client interactions.
Key Requirements
- Bachelor's degree in Hospitality, Business, or related field.
- 2–5 years of experience in guest relations, hospitality, or real estate customer service.
- Excellent communication and interpersonal skills.
- Strong customer service orientation with a pleasing personality.
- Ability to multitask, prioritize, and handle client concerns effectively.
- Proficiency in MS Office and CRM systems.
- Fluency in English and [local language] preferred
Job Types: Full-time, Permanent
Pay: ₹400, ₹600,000.00 per year
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
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