Urgent Opening For Centre Head/ Branch Manager
6 days ago
Job Title: Centre Head/ Branch Manager
Department: Operations / Academic Administration
Reporting To: Director
Location: Thane/ Navi Mumbai
Employment Type: Full-Time
Key Responsibilities:
1. Centre Operations & Administration
- Oversee daily operations of the training centre including academic delivery, scheduling, and facility management.
- Ensure adherence to institute policies, procedures, and quality standards.
- Maintain accurate records of admissions, collections, and operational reports.
- Achieve enrolment and revenue targets for the centre.
3. Academic Management
- Ensure the quality of training delivery by supervising trainers and academic coordinators.
- Monitor student progress and feedback to ensure high satisfaction levels.
- Ensure that trainers are following the prescribed teaching methodology and using updated course content.
4. Team Leadership
- Set performance targets and conduct regular performance appraisals.
- Conduct regular performance reviews and training sessions.
- Foster a positive and productive work environment focused on teamwork and excellence.
- Ensure staff adherence to organizational values and service standards.
5. Student Support & Experience
- Maintain high standards of student service and support.
- Resolve student queries, grievances, and issues promptly.
- Implement engagement and retention initiatives to minimize dropouts.
- Drive initiatives to improve student retention and referral rates.
6. Reporting & Compliance
- Prepare and present periodic reports on admissions, revenue, performance, and operations.
- Ensure compliance with company guidelines, statutory requirements, and audit standards
- Maintain all records as per company and regulatory guidelines.
Key Performance Indicators (KPIs):
- Achievement of monthly/quarterly revenue and admission targets.
- Student satisfaction and retention rate.
- Trainer performance and course completion rate.
- Profitability and cost efficiency of the branch.
- Staff performance and turnover rate.
- Brand visibility and lead generation outcomes.
Qualifications & Experience:
- Bachelor's or Master's degree (preferably in IT, Computer Science, Business Administration, or Education).
- 3–5 years of experience in education management/ Branch Manager & Centre Head
- Proven experience in sales and team management.
- Strong understanding of IT courses, training methodologies, and education technology trends.
Skills Required:
- Excellent leadership and people management skills.
- Strong communication, presentation, and negotiation abilities.
- Result-oriented with strategic and analytical thinking.
- Customer-focused with a passion for education and technology.
If you are interested for this role kindly share me your Resume On
Email:-
Contact:- Hr Sonali
Job Type: Full-time
Pay: ₹30, ₹50,000.00 per month
Benefits:
- Paid sick time
Work Location: In person
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