Network Support Analyst

3 days ago


Bengaluru, Karnataka, India Progress Rail Innovations Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Job Description, duties & responsibilities

  • The Network Engineer is responsible for designing and implementing functional network infrastructure and security, providing first and second level technical support to all internal clients/employees.
  • The position monitors, troubleshoots, and diagnoses network performance, confidentiality, integrity and availability.
  • Engineering projects to address and resolve business needs
  • Design and deploy functional networks (LAN, WLAN, WAN)
  • Configure and install software, servers, routers and other network devices
  • Monitor network performance and integrity
  • Resolve issues tiers of support have escalated by troubleshooting cloud and local infrastructure
  • Automate tasks and monitor their effectiveness
  • Create, oversee and test security measures (e.g. access authentication and disaster recovery)
  • Communicate with users when needed
  • Maintain complete technical documentation
  • Suggest improvements to network performance, capacity and scalability
  • If situation demands, requires working during US Day hours/India night shift hours.

Technical Skill

  • Strong networking background with a focus on Cisco routers and switches hardware
  • Extensive knowledge and experience of Core Routing and Switching design, configuration, and troubleshooting
  • Routing protocols OSPF, EIGRP, BGP, ISIS
  • WAN connectivity
  • Spanning-tree, Port Channels, Load balancing,
  • Multicast PIM Sparse/Dense, MSDP, NAT
  • Quality Of Service understanding and configuration, able to customize across all Cisco platforms to support Voice, Video, and selected applications
  • Excellent understanding of VPN - site to site, client, IPSEC (including the protocol suite), IKE, DMVPN, tunnel modes, Tunnels between ASAs, Routers * Knowledge and experience of Network Security, including the design, configuration, and tuning of Cisco and Palo Alto appliances
  • Strong background in wireless communication design, configuration * Wireless site assessment and audit
  • Perform network modelling, analysis, and planning
  • MPLS traffic engineering design, configuration, and troubleshooting
  • LDP, TDP, RSVP Label distribution
  • MPBGP-VPNv4, Multi-VRF and VRF-Lite
  • Extensive knowledge of Datacenter design utilizing the Nexus product line
  • Cisco Application Centric Networking
  • Strong knowledge of the Cisco ASR 9000 product line
  • Implementing Cisco ASA series Firewalls, ISE, and ACS security solutions. Ability to configure and troubleshoot a wide variety of customer VPNs.
  • Implementing Cisco Wireless Controllers, Access-Points, and Unified Access solutions.
  • Load balancing traffic patterns (Cisco, F5, Citrix).
  • Experience in embedded software development would be added advantage
  • Experience in rail industry and troubleshooting Rail Communication devices such as Powerview, TALOS, Linux operating system would be advantage.
  • Experience in implementing Check Point Products and features would be advantageous

Qualifications and Education Requirements

  • Bachelors degree in CS, CIS, Math, MIS, or related Technology field
  • CISCO certification would be advantage.


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