Network Support Analyst
3 days ago
Job Description, duties & responsibilities
- The Network Engineer is responsible for designing and implementing functional network infrastructure and security, providing first and second level technical support to all internal clients/employees.
- The position monitors, troubleshoots, and diagnoses network performance, confidentiality, integrity and availability.
- Engineering projects to address and resolve business needs
- Design and deploy functional networks (LAN, WLAN, WAN)
- Configure and install software, servers, routers and other network devices
- Monitor network performance and integrity
- Resolve issues tiers of support have escalated by troubleshooting cloud and local infrastructure
- Automate tasks and monitor their effectiveness
- Create, oversee and test security measures (e.g. access authentication and disaster recovery)
- Communicate with users when needed
- Maintain complete technical documentation
- Suggest improvements to network performance, capacity and scalability
- If situation demands, requires working during US Day hours/India night shift hours.
Technical Skill
- Strong networking background with a focus on Cisco routers and switches hardware
- Extensive knowledge and experience of Core Routing and Switching design, configuration, and troubleshooting
- Routing protocols OSPF, EIGRP, BGP, ISIS
- WAN connectivity
- Spanning-tree, Port Channels, Load balancing,
- Multicast PIM Sparse/Dense, MSDP, NAT
- Quality Of Service understanding and configuration, able to customize across all Cisco platforms to support Voice, Video, and selected applications
- Excellent understanding of VPN - site to site, client, IPSEC (including the protocol suite), IKE, DMVPN, tunnel modes, Tunnels between ASAs, Routers * Knowledge and experience of Network Security, including the design, configuration, and tuning of Cisco and Palo Alto appliances
- Strong background in wireless communication design, configuration * Wireless site assessment and audit
- Perform network modelling, analysis, and planning
- MPLS traffic engineering design, configuration, and troubleshooting
- LDP, TDP, RSVP Label distribution
- MPBGP-VPNv4, Multi-VRF and VRF-Lite
- Extensive knowledge of Datacenter design utilizing the Nexus product line
- Cisco Application Centric Networking
- Strong knowledge of the Cisco ASR 9000 product line
- Implementing Cisco ASA series Firewalls, ISE, and ACS security solutions. Ability to configure and troubleshoot a wide variety of customer VPNs.
- Implementing Cisco Wireless Controllers, Access-Points, and Unified Access solutions.
- Load balancing traffic patterns (Cisco, F5, Citrix).
- Experience in embedded software development would be added advantage
- Experience in rail industry and troubleshooting Rail Communication devices such as Powerview, TALOS, Linux operating system would be advantage.
- Experience in implementing Check Point Products and features would be advantageous
Qualifications and Education Requirements
- Bachelors degree in CS, CIS, Math, MIS, or related Technology field
- CISCO certification would be advantage.
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