Assistant Manager

Responsibilities & Key Deliverables

As an Assistant Manager in Manufacturing Quality Assurance (MQA) with Mahindra Last Mile Mobility Limited, you will play a critical role in ensuring the highest standards of quality across our drive train and motor production processes. Your core responsibilities will include:
1. Leading process validation efforts for drive trains and motors, ensuring compliance with internal standards and customer requirements.
2. Driving quality assurance activities focused on achieving zero defects, including implementation of Poka Yoke and other error-proofing methods to minimize defects.
3. Overseeing in-process quality assurance checks aligned with Standard Operating Procedures to maintain consistent product quality.
4. Utilizing industry-recognized quality tools such as MPPAP (Manufacturing Part Approval Process), FMEA (Failure Mode and Effects Analysis), Control Plans, MSA (Measurement Systems Analysis), and SPC (Statistical Process Control) to identify and mitigate risks proactively.
5. Monitoring daily internal rejection rates actively, analyzing root causes, and initiating effective corrective and preventive actions to improve overall quality.
6. Collaborating closely with field and application teams to address and resolve customer complaints promptly, ensuring customer satisfaction and compliance with zero-defect objectives.
7. Conducting rigorous process, product, and layered audits to identify process deviations and opportunities for quality enhancements.
8. Upholding Quality Management System (QMS) standards, fostering continuous improvement across manufacturing operations, and resolving routine quality challenges efficiently.
9. Applying structured problem-solving methodologies such as 8D and QC Story to analyze rejection data, understand engineering drawings, and implement sustainable solutions.
10. Maintaining comprehensive knowledge of relevant ISO and IATF quality management standards and ensuring strict adherence throughout all quality initiatives.

This role will require leadership and coordination skills to integrate quality practices seamlessly within the manufacturing environment while supporting cross-functional teams to meet company quality goals.

Experience

The ideal candidate will bring between 5 to 7 years of solid experience in quality assurance and process validation within the automotive industry, preferably in electric vehicle (EV) drivetrain and motor manufacturing. Experience should include hands-on expertise in implementing advanced quality assurance methodologies and quality tools in a high-volume manufacturing setting.

Strong practical knowledge of in-process inspections, defect analysis, and audit processes is essential. Experience working with cross-functional teams, including operations, engineering, and customer service, to resolve quality issues and drive continuous improvement is expected.

Demonstrated capability in leading quality teams or projects, along with proficiency in reading and interpreting engineering drawings and quality documentation such as FMEA and control plans, will be vital to successfully executing the responsibilities of this role.

Industry Preferred

This position is ideally suited for professionals with a background in the automotive sector, specifically within the electric vehicle (EV) domain. Experience in companies specializing in drivetrain, motor manufacturing, or automotive component quality assurance will provide a strong foundation for success.

Candidates with exposure to quality systems and processes in companies committed to Industry 4.0 practices and cutting-edge EV technologies will find this opportunity aligns well with their expertise and career aspirations.

Qualifications

Applicants should possess a Bachelor's degree in Engineering, preferably in Mechatronics, Electrical & Electronics Engineering, or Electronics and Communication Engineering (ECE). A strong academic record combined with relevant professional certifications related to quality management (e.g., Six Sigma, Lean Manufacturing, or Quality Auditor certifications) will be advantageous.

Continuous learning attitude and a keen interest in adopting new quality tools and techniques to improve manufacturing processes are highly valued.

General Requirements

We seek candidates who demonstrate meticulous attention to detail, analytical skills, and strong problem-solving capabilities. Excellent communication and interpersonal skills are essential to facilitate coordination with multiple stakeholders including production, engineering, and customer service teams.

The role requires a proactive mindset with the ability to work independently as well as collaboratively within a team environment. Adaptability to changing manufacturing dynamics and the ability to manage multiple quality initiatives concurrently is expected.

Though no travel is required, commitment to the company's quality standards and continuous improvement culture is essential.

Our commitment to Diversity, Equity, and Inclusion

At Mahindra and Mahindra Limited, we firmly believe that fostering diversity, equity, and inclusion drives innovation and strengthens our organization. We are committed to building a workplace culture where individuals from all backgrounds feel respected, valued, and empowered to contribute their best.

As an Equal Opportunity Employer, we ensure that all qualified candidates are given fair consideration without bias related to any characteristic protected by law. We welcome applicants regardless of age, ethnicity, gender identity, disability, sexual orientation, or any other personal attribute.

Our recruitment and workplace practices are designed to cultivate accessibility, inclusiveness, and equitable growth opportunities. We encourage individuals with diverse perspectives and experiences to apply and join us in shaping the future of sustainable mobility.

Together, by embracing our differences, we aim to create a thriving, collaborative environment that reflects the communities we serve and propels us toward continued success.

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