Customer Relationship Management Executive

2 days ago

Delhi, Delhi, India Gargee Designer's Full time ₹ 2,00,000 - ₹ 3,00,000 per year

Client Relationship Management.

Location: GARGEE DESIGNER'S,
Shop No. 3, Community Centre, Near Surya Hotel, New Friends Colony, New Delhi, Delhi

Timings: 11:00 AM – 07:30 PM, 6 days a week,

Weekly off- Tuesdays.

Experience: 1-2  Years in the Ethnic wear

Reporting To: Creative Director and Managing Director.

Note- No work from home allowed.

Salary: 20k-25.

About Us: 

Gaurgee Designers is a leading [fashion/clothing] brand that offers high-quality, stylish products to customers across [India/Global]. We are seeking an experienced CRM Executive to join our team and help us build strong relationships with our customers.

Job Roll.

We are looking for a highly motivated and organized CRM Executive to manage our customer relationships, develop and implement CRM strategies and analyze customer data to drive business growth.

Key Responsibilities:

  1. Manage customer data: Collect, analyze, and maintain accurate customer data to inform CRM strategies.

  2. Build customer relationships: Interact with customers through (email, phone, social media) to resolve queries, provide support and build trust.

  3. Analyze customer behavior: Use data to analyze customer behavior, identify trends and recommend actions to improve customer engagement.

  4. Collaborate with cross-functional teams: Work with sales, marketing, and product teams to align CRM strategies with business objectives.

  5. Measure and report CRM performance: Track key performance indicators (KPIs) and provide regular reports to stakeholders on CRM performance.

Requirements:

  1. 1 to 2 years of Experience in the fashion industry of CRM.

  2. Bachelor's degree in Marketing, Business Administration, or a related field.

  3. Strong analytical and problem-solving skills.

  4. Excellent communication and interpersonal skills.

  5. Proficiency in CRM software 

  6. Ability to work in a fast-paced environment.

What We Offer:

  1. Competitive salary.

  2. Opportunities for growth and development.

  3. Collaborative and dynamic work environment.

  4. Recognition and rewards for outstanding performance.

If you are a motivated and customer-focused professional looking to join a dynamic team, please submit your application, including your resume and a cover letter, to ,

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