Customer Relationship Management Executive
2 days ago
Client Relationship Management.
Location: GARGEE DESIGNER'S,
Shop No. 3, Community Centre, Near Surya Hotel, New Friends Colony, New Delhi, Delhi
Timings: 11:00 AM – 07:30 PM, 6 days a week,
Weekly off- Tuesdays.
Experience: 1-2 Years in the Ethnic wear
Reporting To: Creative Director and Managing Director.
Note- No work from home allowed.
Salary: 20k-25.
About Us:
Gaurgee Designers is a leading [fashion/clothing] brand that offers high-quality, stylish products to customers across [India/Global]. We are seeking an experienced CRM Executive to join our team and help us build strong relationships with our customers.
Job Roll.
We are looking for a highly motivated and organized CRM Executive to manage our customer relationships, develop and implement CRM strategies and analyze customer data to drive business growth.
Key Responsibilities:
Manage customer data: Collect, analyze, and maintain accurate customer data to inform CRM strategies.
Build customer relationships: Interact with customers through (email, phone, social media) to resolve queries, provide support and build trust.
Analyze customer behavior: Use data to analyze customer behavior, identify trends and recommend actions to improve customer engagement.
Collaborate with cross-functional teams: Work with sales, marketing, and product teams to align CRM strategies with business objectives.
Measure and report CRM performance: Track key performance indicators (KPIs) and provide regular reports to stakeholders on CRM performance.
Requirements:
1 to 2 years of Experience in the fashion industry of CRM.
Bachelor's degree in Marketing, Business Administration, or a related field.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Proficiency in CRM software
Ability to work in a fast-paced environment.
What We Offer:
Competitive salary.
Opportunities for growth and development.
Collaborative and dynamic work environment.
Recognition and rewards for outstanding performance.
If you are a motivated and customer-focused professional looking to join a dynamic team, please submit your application, including your resume and a cover letter, to ,
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