
Associate Manager – Airline PSS
4 days ago
Role Objective
Lead and support all commercial application projects and integrations, managing them end-to-end to ensure seamless functionality, upgrades, and business process improvements.
Key Responsibilities
- Assist, troubleshoot, and coordinate with internal and external stakeholders during version upgrades.
- Manage induction of new functionalities and assist business teams in certifying the change management process.
- Define the functional roadmap for PSS changes in close collaboration with business teams.
- Independently manage third-party API integrations.
- Define, analyse, and document PSS requirements, ensuring timely execution aligned with business expectations.
- Lead integration projects independently from initiation to completion.
Essential Skills & Expertise
- Strong understanding of Passenger Service System (PSS) core functions, preferably Navitaire.
- Knowledge of Departure Control Systems (DCS).
- Experience with Advance Passenger Information Systems (APIS, APP, PNRGOV).
- Familiarity with airline messaging systems such as SITA / ARINC for APIS, APP, PNRGOV, PNL, ADL, BSM, LDM, MVT, etc.
- Expertise in Reservation, Inventory & Ticketing processes.
- Understanding of Interline, Codeshare & NDC functionalities.
- Hands-on experience with Navitaire REST & SOAP APIs.
Desirable Skills
- Programming knowledge in languages such as R, Python, etc.
- Knowledge of BSP and IFG processes.
Qualifications
- Postgraduate in Computer Applications / Engineering / MCA / B.Tech / BE (Computer Science) / MBA.
Experience
- 4–5 years of relevant experience in commercial applications within the aviation or travel technology domain.
Additional Attributes
- Analytical and solution-oriented mindset.
- Strong communication skills and ability to work in a team.
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