Tele sales Caller

2 weeks ago

Lucknow, Uttar Pradesh, India Cabsules Mobility Services Limited Full time ₹ 1,92,000 - ₹ 2,40,000 per year
  • Managing a team of representatives offering customer support.
  • Overseeing the customer service process.
  • Resolving customer complaints brought to your attention.
  • Creating policies and procedures.
  • Planning the training and standardization of service delivery.
  • Selecting and hiring new staff.
  • Monitoring the work of individual representatives and of the team.
  • Conducting quality assurance surveys with customers and providing feedback to the staff.
  • Possessing excellent product knowledge to enhance customer support.
  • Maintaining a pleasant working environment for your team.

Job Type: Permanent

Pay: ₹16, ₹20,000.00 per month

Experience:

  • total work: 2 years (Required)

Work Location: In person

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