International Tele Calling Executive"

24 hours ago

Lucknow, Uttar Pradesh, India Crest Enterprises Full time ₹ 1,20,000 - ₹ 1,80,000 per year

Job Title: International Tele caller Executive:

We are looking for a motivated and fluent International Tele caller to handle calls with clients/customers from overseas markets. The candidate will be responsible for promoting products/services, resolving queries, building customer relationships, and ensuring excellent communication across international regions.

Key Responsibilities:

  • Make calls to potential customers/clients in international markets (UK Clients).
  • Answer calls, address inquiries, and provide accurate information about products/services.
  • Maintain professional communication and build report with global clients.
  • Understand customer needs and offer suitable solutions or services.
  • Maintain daily call logs, update CRM systems, and report progress to team leaders.
  • Meet daily/weekly/monthly targets for calls, sales, or lead generation.
  • Handle objections and provide timely resolutions to customer concerns.
  • Follow communication scripts, company policies, and quality standards.

Required Skills & Qualifications:

  • Excellent verbal communication skills in English (UK accent preferred).
  • Prior experience in international tele calling, BPO, or customer support is an advantage. Freshers can also apply.
  • Strong persuasion and negotiation abilities.
  • Good listening and problem-solving skills.
  • Ability to work in night shifts/rotational shifts (depending on international time zones).
  • Basic computer knowledge and familiarity with CRM tools.
  • High level of patience, professionalism, and customer-centric approach.

Education & Experience:

  • Minimum: 12th pass / Graduate (any stream).
  • 0–2 years of experience in international telecalling or customer support (freshers with good communication may also apply).

Job Types: Full-time, Permanent, Fresher

Pay: ₹10, ₹15,000.00 per month

Work Location: In person

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