Key Account Manager

1 week ago

Salt Lake Kolkata West Bengal, India Adret Software Services Pvt. Ltd Full time ₹ 9,00,000 - ₹ 18,00,000 per year

Job Title: Key Account Manager – IT Sector

Job Type: Full-time

About the Role

We are seeking an experienced and results-driven Key Account Manager (KAM) to manage and grow strategic client relationships in the IT sector. The ideal candidate will be responsible for maintaining long-term relationships with key clients, ensuring client satisfaction, and driving revenue growth through effective account management and solution-based selling.

Key Responsibilities

  • Develop and maintain strong, long-term relationships with key clients in the IT domain.
  • Understand client requirements and provide tailored IT solutions to meet their business objectives.
  • Act as the primary point of contact between clients and internal teams.
  • Identify opportunities for account growth, cross-selling, and up-selling IT products and services.
  • Collaborate with technical, sales, and delivery teams to ensure smooth project execution.
  • Conduct regular meetings and reviews with clients to ensure satisfaction and address concerns proactively.
  • Track account performance, prepare reports, and present insights to management.
  • Stay updated on industry trends, emerging technologies, and competitors' offerings.
  • Meet or exceed quarterly and annual revenue targets.

Requirements

  • Proven experience as a Key Account Manager, Client Relationship Manager, or Business Development Manager in the IT or Technology sector.
  • Strong understanding of IT products, services, and solutions (software, cloud, infrastructure, etc.).
  • Excellent communication, negotiation, and presentation skills.
  • Ability to manage multiple accounts and prioritize effectively.
  • Analytical mindset with problem-solving abilities.
  • Bachelor's/Master's degree in Business Administration, IT, Computer Science, or a related field.

What We Offer

  • Competitive salary and performance-based incentives.
  • Opportunities for career growth and leadership development.
  • Exposure to leading-edge technologies and global clients.
  • A collaborative, innovative, and supportive work environment.

Job Types: Full-time, Permanent

Pay: From ₹25,000.00 per month

Ability to commute/relocate:

  • Salt Lake, Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Preferred)

Education:

  • Bachelor's (Required)

Experience:

  • Client Relationship Manager: 2 years (Required)

Language:

  • English (Required)

Location:

  • Salt Lake, Kolkata, West Bengal (Preferred)

Work Location: In person

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