Customer Support Associate

5 days ago

Guntur, Andhra Pradesh, India Dharani Info Technologies Full time ₹ 3,00,000 - ₹ 6,00,000 per year

Position: Customer Support Associate (Night Shift)

Company: Dharani Info Technologies

Experience: 1 5 Years

Location: Guntur

About Us:

Dharani Info Technologies is committed to delivering high-quality solutions and excellent customer service. We are looking for a Customer Support Associate who can efficiently handle client queries, provide timely resolutions, and ensure customer satisfaction.

Key Responsibilities:

  • Handle inbound and outbound customer calls, emails, and chats in a professional manner.
  • Resolve customer queries, complaints, and issues within defined timelines.
  • Provide accurate information about products/services and guide customers effectively.
  • Document and maintain records of customer interactions and feedback.
  • Escalate unresolved issues to the appropriate internal teams for prompt action.
  • Follow up with customers to ensure resolution and satisfaction.
  • Achieve individual and team performance targets related to response time, resolution rate, and quality.

Required Skills & Qualifications:

  • Bachelors degree in any discipline (preferred).
  • 15 years of proven experience in customer support or a similar role.
  • Strong verbal and written communication skills.
  • Customer-focused with good problem-solving abilities.
  • Proficiency in MS Office and basic knowledge of CRM tools.
  • Ability to work in rotational shifts, if required.

  • HR Operations Associate

    1 week ago

    Guntur, Andhra Pradesh, India MAGSMEN Full time ₹ 1,20,000 - ₹ 1,80,000 per year

    Job SummaryWe are seeking a detail-oriented and proactive HR & Operations Associate to support our human resources and day-to-day operational activities. The role involves assisting in HR functions such as recruitment, onboarding, attendance, and employee engagement, along with ensuring smooth coordination of operational processes to support business...

  • Medical Business Associate

    1 week ago

    Guntur, Andhra Pradesh, India GSK Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    **Job Title: Medical Business Associate - Guntur****Business Introduction**GSK remains committed to achieving bold commercial ambitions for the future. By 2031, we aim to deliver £40 billion in annual sales, leveraging our existing strong performance momentum to significantly increase our positive impact on the health of billions of patients globally. Our...

  • Office Administration Associate

    2 days ago

    Guntur, Andhra Pradesh, India Eco And Retrofit Consultants Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    We are looking for a full time Office Administration Associate who is an adaptable, personable and positive individual with a can-do attitude to fit in with our team.We would like to see the usual skills required in an Office Administration role:Roles and ResponsibilitiesPerform general admin duties including documentation, filing, responding to emails, and...

  • Male Customer Care Executive

    2 weeks ago

    Guntur, Andhra Pradesh, India HOME THALI PRIVATE LIMITED Full time ₹ 1,80,000 - ₹ 2,40,000 per year

    · Taking orders and posting them in the Application. Tracking order pickup time and delivery time. And maintaining Summary.· When any incident happens, it should be updated in the Application.· Pending payments collection.· Feedback about the collection.· Maintaining Existing Consumer data up to date.· Consumer Base touch. (Maintaining rapport with...

  • Associate Manager- Sales

    5 days ago

    Guntur, Andhra Pradesh, India Avani Consulting Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Hi,We Have Job opportunity with Maufacturing Company- Agri Commodity Divison for Assistant Manager/Manager Trading , Guntur Location.Position: Assistant Manager/ManagerLocation: GunturDepartment: TradingRelevant Exp: 2- 8 YearsQualification: MBA from Tier 1 College OnlyPurpose of JobAchieve the Sales/Trading Target of the commodity Rice/Millets/Maize through...

  • Trade Marketing Specialist

    7 days ago

    Guntur, Andhra Pradesh, India Adept Consulting Partners Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Associate Manager / Manager – Trading (Rice) Guntur | 2–6 Yrs | PG in Agri Business / IBWe're hiring aTrading professional (Rice/Millets/Maize)to drive sales, manage P&L, build customer/trader networks, and capture market opportunities. HighlightsAchieve trading & export targetsCustomer & trader relationship managementMarket research &...

  • Urgent Requirement

    7 days ago

    Guntur, Andhra Pradesh, India Dharani Info Technologies Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    About Us:Dharani Info Technologies is a growing organization dedicated to delivering quality services and building a strong workforce. We are looking for an enthusiastic and skilled HR Associate to join our team and support various human resource functions.Key Responsibilities:End-to-end recruitment including sourcing, screening and coordinating...

  • MBA Fresher

    2 weeks ago

    Guntur, Andhra Pradesh, India NJ Group Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    About NJ Group:NJ Group is a leading player in the Indian financial services industry known for its strong distribution capabilities.  Started in the year 1994 with the establishment of NJ India Invest Pvt. Ltd., the flagship company, has now diversified into various businesses and today has presence in businesses ranging from financial products...

  • Export Marketing

    2 weeks ago

    Guntur, Andhra Pradesh, India Avani Consulting Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Hi,Greetings from Avani Consulting..We have job opportunities with Agri Business Industry for  Key Account Manager - Marketing / Export Sales-Spices, Guntur (Andhra Pradesh) Location.Position DetailsDomain: Marketing(Spices)Required Qualification: MBA Agri-business /MarketingRequired Experience: 2 + yearsLocation: GunturProfile Requirements:2 + years of B2B...

  • Residential Desktop Service Engineer

    1 week ago

    Guntur, Andhra Pradesh, India ASCENT E-DIGIT SOLUTIONS PVT LTD Full time ₹ 2,16,000 per year

    Desktop Support Engineer – Key Skills:-Experience in installation, configuration & troubleshooting of desktops, laptops, printers & scanners.Good knowledge of Windows OS, MS Office/O365 and basic Active Directory/user management.Basic network troubleshootingFamiliarity with antivirus & endpoint security tools.Hands-on with remote support toolsStrong...