Operations Manager

1 week ago

Ahmedabad, Gujarat, India Bharti AXA Life Insurance Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Key Responsibilities

  • Policy Processing: Issuing policy documents, processing applications, and updating policy renewal statuses.
  • Data Management: Entering, maintaining, and organizing data in electronic systems.
  • Customer Service: Handling and resolving customer inquiries and issues related to policies.
  • Compliance: Ensuring adherence to company policies, regulatory laws, and industry standards.
  • Administrative Support: Managing documentation, record-keeping, and other administrative functions.
  • Coordination: Collaborating with various internal teams, such as sales, underwriting, and claims, for smooth workflow.
  • Process Improvement: Analyzing data and trends to identify areas for operational enhancement and streamlining workflows.

Required Skills

  • Organizational Skills: For managing multiple administrative tasks and documentation.
  • Attention to Detail: Crucial for accuracy in data entry and policy document processing.
  • Communication Skills: For interacting with clients, internal teams, and other stakeholders.
  • Technical Proficiency: Familiarity with relevant insurance software and tools.
  • Problem-Solving: To address and resolve escalated issues and client inquiries.

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