City Operations Manager

6 days ago

Ahmedabad, Gujarat, India The HelloWorld Full time

Location:
Ahmedabad

Salary:
5 - 6 LPA

About the Role

We're looking for a dynamic and experienced
City Operations Manager
to lead and scale our city-level operations. This role involves managing teams, driving operational excellence, optimizing processes, and ensuring an exceptional customer experience across all properties and business functions.

Key Responsibilities

  • Oversee end-to-end city operations including property management, maintenance, and customer experience.
  • Lead and mentor a team of Area Property Managers, Operations Executives, and Field Staff.
  • Monitor city-level KPIs — occupancy, revenue, service quality, and cost efficiency.
  • Implement operational SOPs and ensure compliance across all teams.
  • Collaborate with central teams (Sales, Finance, Product, and HR) to align city operations with business goals.
  • Manage vendor relationships and ensure timely resolution of on-ground issues.
  • Identify process gaps and drive continuous improvement initiatives.
  • Handle escalations, audits, and critical incident management.
  • Provide strategic inputs for city growth, expansion, and customer retention.

Requirements

  • Bachelor's degree; MBA or equivalent preferred.
  • 3–5 years of experience in operations, preferably in real estate, property management, facility, or hospitality sectors.
  • Proven leadership and team management skills.
  • Strong analytical, communication, and problem-solving abilities.
  • Proficiency in Excel, dashboards, and data-driven decision-making.
  • Ability to work in a fast-paced, on-ground operational environment.

What We Offer

  • Opportunity to lead and shape city operations in a high-impact role.
  • Dynamic work culture with autonomy and growth opportunities.
  • Competitive compensation and performance-based incentives.

  • AGM/GM - Operations OR City Head

    7 days ago

    Ahmedabad, Gujarat, India SG OASIS HR CONSULTANCY PVT LTD Full time ₹ 27,00,000 - ₹ 30,00,000 per year

    Company Profile:Company was established in 2004, has grown from a family-run company to India's largest premium bakery and patisserie brand with over 200 self-managed retail outlets across Mumbai, Pune, Delhi NCR, Bengaluru, Hyderabad, Chennai & Bengaluru. We pride ourselves on our exceptional products, honest pricing, and warm service. Our wide product...

  • VP - Compliance (Gift City)

    2 weeks ago

    Ahmedabad, Gujarat, India First Abu Dhabi Bank (FAB) Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Company DescriptionJoin UAE's largest bank and one of the world's largest and safest financial institutions. Our focus is to create value for our employees, customers, shareholders and communities to grow through differentiation, agility and innovation. We are looking for top talent and your success is our success. Accelerate your growth as you help us reach...

  • City QC Head – Fruits

    13 hours ago

    Ahmedabad, Gujarat, India SarvaSync Full time ₹ 4,20,000 - ₹ 8,40,000 per year

    City QC Head – Fruits & Vegetables (Ahmedabad)Industry:Quick CommerceCTC:Up to ₹7 LPAWe're hiring aCity QC Headto lead quality operations for the Fruits & Vegetables category in Ahmedabad. The role ensuresfreshness, food safety, and minimal wastageacross the supply chain while maintaining top customer satisfaction.Key Highlights:Manage end-to-end QC...

  • AVP - Group Risk Management (Gift City)

    2 weeks ago

    Ahmedabad, Gujarat, India First Abu Dhabi Bank (FAB) Full time US$ 1,20,000 - US$ 5,44,000 per year

    Company DescriptionJoin UAE's largest bank and one of the world's largest and safest financial institutions. Our focus is to create value for our employees, customers, shareholders and communities to grow through differentiation, agility and innovation. We are looking for top talent and your success is our success. Accelerate your growth as you help us reach...

  • Operations Manager

    1 week ago

    Ahmedabad, Gujarat, India, Gujarat TIGI HR Full time

    Job Title: Senior Operations Manager Location: Sarkhej, Ahmedabad, Gujarat Salary: Up to ₹50,000 CTCWe are seeking an experienced Senior Operations Manager to lead end-to-end operations for our city/region. The ideal candidate will have strong expertise in last-mile logistics, team management, and operational excellence within the quick commerce or...

  • yield operations manager

    7 days ago

    Ahmedabad, Gujarat, India Genuin Full time US$ 90,000 - US$ 1,20,000 per year

    Company DescriptionGenuin is an innovative infrastructure that integrates generative social video experiences into brands' digital properties. By embedding scrollable, shoppable vertical videos directly into websites and applications, Genuin enhances owned channels to drive discovery, engagement, and revenue. Our platform allows brands to boost session...

  • Operations Assistant

    2 days ago

    Ahmedabad, Gujarat, India OSWAL DHAN PVT. LTD. Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Company DescriptionOSWAL DHAN PVT. LTD. is an AMFI Registered mutual fund distributor since 1998. We specialize in providing tailor-made solutions by selecting appropriate financial products for our clients. We are catering to over 500 clientsincluding HNIs, LLPs, Partnership firms, Pvt. Ltd. companies, Trusts, and NRIsacross 9 countries and more than 50...

  • Operations Associate

    1 week ago

    Ahmedabad, Gujarat, India Zumigo Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    We're Hiring: Operations AssociateAre you passionate about building partnerships and driving operational excellence? Join Zumigo as an Operations Associate in Ahmedabad or MumbaiWhat You'll Do:Meet veterinary partners, groomers, and stakeholders across your cityCommunicate Zumigo's value and drive partner onboardingEnsure smooth adoption of our...

  • Senior Operations Manager

    7 days ago

    Ahmedabad, Gujarat, India Urban Company (UC) Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Senior Category Manager | Urban Company About the CompanyUrban Company is a technology platform offering customers a variety of services at home. Customers use our platform to book services such as beauty treatments, haircuts, massagetherapy, cleaning, plumbing, carpentry, appliance repair, painting, etc., all delivered in the comfort of their home and at a...

  • Operations Analyst

    2 weeks ago

    Ahmedabad, Gujarat, India Spinny Full time ₹ 28,00,000 - ₹ 52,50,000 per year

    About the role:Inspection Coordination: Ensure seamlessinspection alignment across 10 cities with timely execution.Inspector Feedback Loop: Engage with inspectors to gather follow-up.Coordination: with Lead Ownersforscheduling, updates, and operational sync.Roster Management: Create and manage inspector rostersto ensure optimal coverage and...