Executive Housekeeper

3 days ago

Munnar, Kerala, India Olive Hotels and Resorts Full time

Position Summary

The Executive Housekeeper is responsible for overseeing the overall cleanliness, sanitation, and maintenance of guest rooms, public areas, and back-of-house areas. This role ensures high-quality housekeeping standards, efficient labor management, and a positive guest experience. The Executive Housekeeper leads, trains, and supervises the housekeeping team while adhering to budget guidelines and company policies.

Key Responsibilities1. Leadership & Staff Management

  • Recruit, train, supervise, and evaluate housekeeping staff and supervisors.
  • Create staff schedules, assign tasks, and ensure adequate coverage for all shifts.
  • Conduct regular team meetings and provide coaching to maintain high performance.
  • Promote a positive and professional work environment.

2. Housekeeping Operations

  • Maintain the highest standards of cleanliness across all guest rooms and public areas.
  • Inspect rooms and facilities to ensure standards are met consistently.
  • Coordinate daily operations with the front office, maintenance, and other departments.
  • Ensure proper handling, maintenance, and inventory of housekeeping equipment and supplies.

3. Inventory & Budget Management

  • Prepare and manage housekeeping budgets, including labor, supplies, and equipment.
  • Monitor and control the use of cleaning supplies and amenities.
  • Maintain accurate inventory records and place orders as needed.

4. Quality Assurance

  • Develop and implement cleaning procedures and standards.
  • Monitor guest feedback and resolve issues promptly and professionally.
  • Ensure compliance with health, safety, and hygiene regulations.
  • Conduct regular training on safety protocols and cleaning techniques.

5. Administrative Duties

  • Maintain housekeeping logs, records, schedules, and reports.
  • Prepare monthly performance reports and improvement plans.
  • Collaborate with management on project planning (e.g., deep cleaning, renovations).

Qualifications & SkillsEducation & Experience

  • Bachelor's degree in Hospitality Management (preferred) or related field.
  • 3–5 years of housekeeping supervisory experience, ideally in a hotel or resort.
  • Proven experience managing large teams.

Skills Required

  • Strong leadership and communication skills.
  • Excellent attention to detail.
  • Good organizational and time management abilities.
  • Knowledge of cleaning chemicals and equipment.
  • Ability to work under pressure in a fast-paced environment.
  • Proficiency in housekeeping management systems and MS Office.

Job Type: Full-time

Pay: ₹40, ₹45,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Food provided
  • Paid sick time

Work Location: In person

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