Customer Service Specialist
5 days ago
We're Hiring | Customer Service Executive – Bengaluru (Devanahalli)
Location: Devanahalli, Bengaluru
Shifts: Rotational | 6 Days Working
Transport: Cab facility available within 10 km radius
Salary: Competitive package
Are you passionate about delivering exceptional customer experiences? Join our dynamic team as a Customer Service Executive / Sr. Executive in Bengaluru and be the first point of contact for our clients and visitors.
Key Responsibilities
Be the first touchpoint, ensuring a professional and positive experience for every visitor and client
Handle customer queries & complaints via email, phone, and in-person with empathy and clarity
Maintain accurate customer records and gather feedback for continuous service improvement
Coordinate with vendors & service providers (transport, supplies, logistics)
Support front desk operations – visitor management, call handling, reception duties
Collaborate with internal teams to resolve issues & assist in administrative tasks
Ensure adherence to company policies, processes, and service standards
What We're Looking For
Graduate in any discipline
1–5 years of experience in customer service, front office, or client-facing roles (aviation/corporate background preferred)
Excellent communication skills & professional email etiquette
Proficient in MS Office & CRM tools
Calm, empathetic, and composed under pressure
Strong organizational skills with the ability to multitask and collaborate effectively
Leadership or team management exposure will be an added advantage
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