4014951-Senior Manager

1 day ago

Noida, Uttar Pradesh, India EXL Full time ₹ 12,00,000 - ₹ 36,00,000 per year
Description
Would be responsible to meet client SLA's i.e., Productivity, Quality and TAT Develop strategies on the floor for reducing attrition and improving employee satisfaction. Stay in touch with people and have the pulse of how they think and what needs to be done to influence them Documented monthly performance review of Agents and Assistant Managers Executive quarterly and annual appraisals of Agents and Assistant Managers and consequent development processes effectively. Appraisal of Agents based on evaluation of metrics performance and of non-metrics-based parameters. Mentor Agents and TL Drive reward and recognition activity on the floor. Get participation and create enthusiasm. Drive process improvement activity on the floor using process excellence methodology. Be the champion for improvement on the floor. Identify areas for improvement, scope projects and involve relevant others. Create enthusiasm for the processes Review Performance of the KPIs on a near term basis and develop plans for improvement in performance. Stay in touch with the Client at the Process Owner level on a daily basis to review progress. Ensure compliance with internal policies and procedures, external regulations and information security standards Manage and increase the effectiveness and efficiency of the processes assigned Improve the quality of the process to achieve above client expected standards handle escalations Manage Project revenues, manpower and profitability for processes and take necessary actions to meet required targets Play a significant role in long-term planning, including an initiative geared toward operational excellence. Continue to build additional knowledge and understanding of the client's business Responsible for meeting close task deadlines with high accuracy and minimal rework Must have knowledge / understanding of Define Contribution Retirement plans 

  • Senior Manager

    2 weeks ago

    Noida, Uttar Pradesh, India Genpact Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Senior Manager - F&A We're Hiring at Genpact: Senior Manager - F&A. Shift : UK Shift Skills Required: FP&A, Regulatory Reporting, STAT & IFRS Reporting. - Immediate joiners or candidates who can join by 1st Dec'2025. Who Can Apply? Candidates experienced in -FP&A -Forecasting & Budgeting, Integrated Planning, Financial Reporting,...

  • Senior Manager

    2 weeks ago

    Noida, Uttar Pradesh, India Tata Aig General Insurance Company Limited Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Senior Manager - Legal Claims Role Summary Key Accountabilities/ Responsibilities Stakeholder interfaces Experience Education Experience LevelSenior Level

  • Senior Sales Manager

    2 weeks ago

    Noida, Uttar Pradesh, India Eyesphere Full time ₹ 15,00,000 - ₹ 18,00,000 per year

    Job Opening: Senior Manager – Sales (Elderly Care Segment)Location: Delhi NCRSalary: ₹15–18 LPAAbout the CompanyEyesphere Medicare Pvt. Ltd. is building India's first asset-light, multi-location continuum in eye care, with a special focus on the elderly care segment. Our model spans at-home screening → OPD/IPD referrals → concierge-led surgeries,...

  • Senior Operations Manager

    2 days ago

    Noida, Uttar Pradesh, India Taskus Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    What its like being a Senior Operations Manager.Imagine yourself going to work with one thing on your mind: in a company like TaskUs, its more than just the KPIs if you want to solve business problems through innovation. As you tackle your new tasks for the day, you know that it will all lead to one thing that your department believes in: to provide the best...

  • Manager/ Senior Manager/ General Manager

    2 weeks ago

    Noida, Uttar Pradesh, India Realtyhq Noida Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job Title: Senior Manager/ General Manager/ Senior General Manager Real EstateLocation: Noida, Alphathum Bhutani , Sector 90,tower - c, 16th FloorDepartment: Real Estate Sales & MarketingCompany Name: RealtyHQDear Candidate,Hope you are doing wellWe are hiring Sales Professional for our Organization Realty HQJob Summary:The Senior Manager – Real Estate...

  • Senior Manager

    2 weeks ago

    Noida, Uttar Pradesh, India EXL Service Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Senior Manager - FX Risk Management EXL Service is looking for a Senior Manager-FX Risk Management at Noida Sector 144. Work Experience Requirement- • Through understanding of forex and derivative market. • Deep knowledge of exposure management, hedging instruments and strategies. • Understand interest rate scenarios in various...

  • Senior Manager

    1 week ago

    Noida, Uttar Pradesh, India EXL SERVICES Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Senior Manager Extensive experience in F&A Transformation & project management Only Noida pm/1-11 pm shift years of experienceLeads the identification and implementation of digital transformation solutions to enhance business operations. Develops and executes strategies for digital transformation basis discussions with client operations. ...

  • Senior Manager

    2 days ago

    Noida, Uttar Pradesh, India EXL Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    DescriptionJob Title: Senior Manager – Bid Management & Presales (Digital Solutions & AI/GenAI)Location: Gurgaon/NoidaExperience: 10+ YearsEmployment Type: Full-timeRole Overview:We are seeking a dynamic and strategic Senior Manager to lead Bid Management and Presales initiatives for our Digital Solutions business. The ideal candidate will bring deep...

  • Manager/ Senior Manager/ General Manager

    3 days ago

    Noida, Uttar Pradesh, India RHQ LAND DEVELOPMENTS PVT LTD Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Job Title: Senior Manager/ General Manager/ Senior General Manager Real EstateLocation: Noida, Alphathum Bhutani , Sector 90,tower - c, 16th FloorDepartment: Real Estate Sales & MarketingCompany Name: RHQ LAND DEVELOPMENTS PVT LTDDear Candidate,Hope you are doing wellWe are hiring Sales Professional for our Organization Realty HQJob Summary:The Senior...

  • Senior Sales Manager

    1 week ago

    Noida, Uttar Pradesh, India Learnify Education Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    We're Hiring: Senior Sales Manager We are seeking a highly driven Senior Sales Manager to lead our sales initiatives and drive growth in the Online Degree Programs domain.Requirements: Minimum 3+ years of proven sales experience Mandatory experience in Online Degree Programs (EdTech / Higher Education Sales) Strong leadership skills with the ability to...