IT Support

1 week ago

Greater Noida, Uttar Pradesh, India Sonata Software Full time ₹ 5,00,000 - ₹ 8,00,000 per year

Hi,

We are looking for IT Support - Noida Location - Sector 6

IT Support engineer

1. **Strategic Planning and Development:**

  • **Infrastructure Strategy:** Develop and implement IT infrastructure strategies that align with the overall business objectives. This includes planning for future growth, technological advancements, and changing business needs.

  • **Budgeting:** Manage the IT infrastructure budget, ensuring cost-effectiveness and strategic allocation of resources.

  • **Vendor Management:** Select, negotiate, and manage relationships with hardware, software, and service vendors.

2. **Infrastructure Management:**

  • **Network and Server Management:** Oversee the design, deployment, maintenance, and support of an organizations network, servers, and data centers.

  • **Cloud Services:** Manage cloud infrastructure (if applicable), ensuring seamless integration with on-premises systems and efficient cloud service management.

  • **Storage Management:** Ensure data is stored securely and efficiently, with appropriate backup and disaster recovery solutions in place.

3. **Team Leadership and Development:**

  • **Team Management:** Lead a team of IT professionals, including system administrators, network engineers, and helpdesk staff.

  • **Training and Development:** Foster a culture of continuous learning and improvement within the team, providing opportunities for professional growth.

  • **Performance Management:** Set performance standards, conduct evaluations, and ensure the team meets operational goals.

4. **Security and Compliance:**

  • **Security Management:** Implement and enforce security policies to protect the organizations IT infrastructure from internal and external threats.

  • **Compliance:** Ensure that the IT infrastructure complies with relevant legal, regulatory, and industry standards.

  • **Incident Management:** Oversee the response to and resolution of infrastructure-related incidents and security breaches.

5. **Operational Efficiency:**

  • **System Monitoring and Maintenance:** Ensure continuous monitoring of IT systems to proactively identify and resolve issues.

  • **Service Management:** Oversee IT service management processes, such as ITIL, to ensure high levels of service availability and reliability.

  • **Change Management:** Manage changes to the IT infrastructure, ensuring minimal disruption to business operations.

6. **Innovation and Continuous Improvement:**

  • **Technology Adoption:** Stay abreast of emerging technologies and assess their potential impact on the organizations infrastructure.

  • **Process Improvement:** Identify opportunities to streamline IT processes, reduce costs, and improve service quality.

7. **Communication and Collaboration:**

  • **Stakeholder Communication:** Act as a liaison between IT and other departments, ensuring that infrastructure projects align with business needs.

  • **Cross-Department Collaboration:** Work closely with other departments, such as development, operations, and security, to ensure seamless integration and operation of IT systems.

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