Client Relations Executive

5 days ago

Tirur, Kerala, India Fatronz Info Solutions Private Limited Full time ₹ 12,00,000 - ₹ 36,00,000 per year

About Us

Fatronz Info Solutions Pvt Ltd is a Bangalore-based company specializing in background verification and field audit services across South India. We are growing rapidly and now setting up our new office in Tirur, Kerala, to handle client relations, HR, and administrative operations. We work with some of India's top background verification companies, ensuring quality, accuracy, and trust in every case we handle.

Role Summary

We are looking for an energetic and professional Client Relations Executive to manage communication and coordination with our corporate clients. You will serve as the bridge between our clients and internal teams, ensuring smooth operations, timely updates, and excellent customer satisfaction.

Key Responsibilities

  • Handle daily communication with client representatives through email, calls, and chat.
  • Coordinate with internal operations and reporting teams for case updates and clarifications.
  • Prepare and send daily/weekly MIS reports to clients.
  • Track case status, turnaround times (TAT), and ensure timely delivery of reports.
  • Assist in managing client escalations and ensure proper resolution.
  • Maintain accurate client records and documentation.
  • Support client onboarding and feedback collection.

Requirements

  • Graduate or Postgraduate (Any discipline).
  • 2–4 years of experience in client servicing, account management, or corporate communication; preferably B2B sector (Service or IT Segment).
  • Excellent spoken and written English.
  • Strong email etiquette and professional communication skills.
  • Good knowledge of MS Excel / Google Sheets and basic CRM usage.
  • Ability to multitask and handle time-sensitive work.
  • Positive attitude, attention to detail, and long-term career mindset.

Preferred Candidates

  • Candidates based in or near Tirur, Malappuram, Kerala

Benefits

  • Stable career opportunity in your hometown.
  • Exposure to corporate client management.
  • Growth opportunities within a fast-expanding company.
  • Friendly and professional work culture.

Job Types: Full-time, Permanent

Pay: ₹15, ₹25,000.00 per month

Benefits:

  • Leave encashment
  • Paid sick time
  • Paid time off

Ability to commute/relocate:

  • Tirur, Kerala: Reliably commute or planning to relocate before starting work (Preferred)

Education:

  • Bachelor's (Preferred)

Experience:

  • Client Relations: 1 year (Preferred)

Work Location: In person

  • Operation Executive

    2 weeks ago

    Tirur, Kerala, India Sea Wings Logistics LLC | Freight Forwarder in Dubai, UAE Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionSea Wings Logistics LLC is a trusted freight forwarding company in Dubai, UAE, providing comprehensive shipping services to ensure seamless global cargo movement. Our services include efficient sea freight (FCL/LCL), expedited air freight, domestic and cross-border land freight, state-of-the-art warehousing, customs clearance, project...

  • International Sales Executive

    7 days ago

    Tirur, Kerala, India Tentex Ventures LLP Full time ₹ 3,60,000 - ₹ 7,20,000 per year

    Tentex Exports is a merchant exporter from Kerala,India, specializing in sourcing and exporting construction materials—including tiles, sanitaryware, hardware, HVAC components, electricals, finishes, and industrial supplies.We work with global clients across Africa, the Middle East, and Asia, providing reliable sourcing, competitive pricing, and end-to-end...

  • Technical Executive

    2 days ago

    Tirur, Kerala, India Tertius life sciences pvt . ltd Full time ₹ 5,000 - ₹ 60,000 per year

    Technical Executive (Software / IT Background) – Fresher FriendlyCompany: Tertius Life Sciences Pvt. Ltd.Location: Tirur, Malappuram, KeralaJob Type: Full-time | On-siteAbout the CompanyTertius Life Sciences Pvt. Ltd. is a leading pharmaceutical company focused on innovation and technology-driven solutions. We combine healthcare expertise with modern...

  • Information Technology Sales Consultant

    5 days ago

    Tirur, Kerala, India Loony Heads – AI, Cyber & Digital Innovations Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    IT Sales Consultant – Data Analytics, AI, Cyber Security & Digital MarketingWe are seeking an energetic and ambitious IT Sales Consultant to join our sales team at [Your Company Name], a fast-growing technology solutions provider. This role offers an excellent opportunity for early-career professionals passionate about technology, sales, and innovation.Key...

  • Site Supervisor

    2 weeks ago

    Tirur, Kerala, India Links Consultants Full time

    Role SummaryThe Site Supervisor will be responsible for overseeing multiple project sites (3–4 concurrently), ensuring timelycompletion, quality execution, and smooth coordination among all stakeholders. The ideal candidate will havestrong knowledge of civil and MEP (Mechanical, Electrical, Plumbing) works, with prior experience handlingoffice and villa...

  • Restaurant Catering Manager

    1 day ago

    Tirur, Kerala, India Khaleez Restaurant, Tirur Full time ₹ 3,60,000 - ₹ 4,80,000 per year

    Job Title: Restaurant Catering ManagerDepartment: CateringReports to: General ManagerLocation: Khaleez Restaurant, TirurAbout UsKhaleez Hospitality group is a dynamic and award-winning restaurant chain celebrating 6 years of excellence in the industry. With four more outlets, we're expanding our horizons with new, bigger projects. Recently recognized as...

  • Sales Manager

    5 days ago

    Tirur, Kerala, India Highskilz Full time ₹ 4,80,000 - ₹ 14,40,000 per year

    Sales & Marketing ExecutiveWe are looking for a dynamic and result-driven Sales & Marketing Executive to join our team. The ideal candidate will be responsible for promoting our company's products and services, generating leads, and driving business growth through effective sales and marketing strategies.Key Responsibilities:Develop and execute marketing...

  • SEO & Digital Marketing Executive

    5 days ago

    Tirur, Kerala, India Mailbox Smart Services Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    We are seeking a SEO & Digital Marketing Executive to manage our website SEO, run paid campaigns, and handle creative marketing content targeting UAE clients. The role combines analytical SEO skills, paid ads management, and creative content creation, including poster and video designing.Key Responsibilities:Plan and implement SEO strategies to improve...

  • Business Development and Sales

    2 weeks ago

    Tirur, Kerala, India Mailbox Smart Services Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    We are a recruitment company with operations in Dubai, providing end-to-end hiring solutions across various industries. To support our Dubai operations, we are looking for a motivated Business Development cum Sales Executive to join our Tirur office and drive client acquisition and business growth.Key Responsibilities:Identify and generate new business...

  • Telesales (Recruitment Agency)

    2 weeks ago

    Tirur, Kerala, India Mailbox Smart Services Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    We are a recruitment company with operations in Dubai, providing end-to-end hiring solutions across multiple industries. To support our growing business, we are hiring a Telesales Executive tojoin our Tirur office. This role will focus on telesales activities while closely coordinating with the business development team to expand our client base.Key...