Sales Account Manager

4 days ago

Mumbai, Maharashtra, India HEAL Software Inc. Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Company – HEAL

Location – Mumbai

Status – Full Time Employee

Job Category – Sales Account Manager

Relevant Work Experience – 8 Years

Career Level – Experienced

Education Level – Bachelor's degree required /Postgraduate in Business management (MBA)

Description
HEAL Software, Inc. is the provider of game-changing innovation HEAL, the first preventive healing software for IT operations that fixes problems before they happen. Contrary to APM and monitoring tools that send alerts or find the problem sources when an incident occurs, HEAL can recognize "signals" that are leading indicators of future incidents and eliminate factors that can create problems. HEAL Software, Inc. customers who are using HEAL have achieved, on average, a 60% reduction in false-positive alerts and a 75% decrease in incidents. HEAL Software, Inc. has headquarters in Santa Clara, California in the US and is backed by Avataar Ventures. Read more at , and follow us on Twitter and on LinkedIn.

Position Deliverables

  • Attend meetings with prospects to determine technical and business requirements and ensure that all necessary information is collated prior to producing a solution.
  • Present and demonstrate company's products and technologies effectively to audiences of varied technical knowledge.
  • Provide technical solutions in a professional manner and to agreed timeframes.
  • Create internal design configuration documentation including architectures diagrams with technical explanations.
  • Write technical specifications for extensions to fill solution gaps via product APIs.
  • Work with Product Managers to provide feedback on solution gaps with current products and provide input on new features, or ideas for new products.
  • Ability to understand business drivers and risks involved to the customer and to the company.
  • Structure and produce compelling sales proposals/commercial and technical documentation outlining the cost savings and business benefits to clients.
  • Assume responsibility for running a bid team, when relevant.
  • Interface with the implementation / project team, articulating customer requirement, to ensure smooth transition from Sales to Delivery.
  • Provide pre-sales training, guidance, and assistance as required to enable channel partners.
  • Conduct workshops with existing customers to collect feedbacks and provide the same with Product team.
  • Get the right people from Product teams to ensure that the customer success.
  • Should have worked as presales for selling enterprise monitoring tools

Requirements

  • Strong understanding of the products and services offered.
  • Ability to present technical information in a clear and concise manner.
  • Strong interpersonal skills to build relationships with clients and internal teams.
  • Analytical thinking to understand customer needs and propose appropriate solutions.
  • Ability to troubleshoot and solve technical problems quickly.
  • Conduct product demonstrations and technical presentations to prospective customers.
  • Explain complex technical information to non-technical stakeholders.
  • Knowledge of programming languages, software development, and IT infrastructure.
  • Familiarity with CRM software (e.g., Salesforce) and other sales tools.
  • Proficiency with presentation tools (e.g., PowerPoint) and demonstration platforms

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