Lead I

3 days ago

Mumbai, Maharashtra, India UST Full time ₹ 12,00,000 - ₹ 24,00,000 per year

5 - 7 Years

1 Opening

Mumbai

Role description

PRIMARY RESPONSIBILITIES:

  • Own day-to-day administration, configuration, and L2/L3 support for T&E tools (e.g., Concur), including policy rules, audit workflows, expense types, and corporate card feeds.

  • Understand all inbound and outbound integrations from/to SAP Concur.

  • Responsible for the creation of new audit rules in Concur, AppZen and AmexGBT Travel)

  • Design automations for file transfers and integrations (GL, HR, card programs) using scripting and APIs to reduce manual effort and errors.

  • Translate business requirements into technical solutions; manage change requests, configuration updates small enhancements, and release validations end-to-end.

  • Build operational dashboards and reports (expertise in Cognos) for Finance/Audit (spend visibility, policy exceptions, SLAs, reimbursements) to improve data-driven decisions.
  • Ensure data integrity and reconciliation between T&E and downstream ERP/HRIS systems (e.g., Workday, PeopleSoft); resolve breaks promptly.
  • Maintain clear documentation (config, integrations, SOPs) and deliver targeted training and communications for end users.
    • Partner with InfoSec and Audit on access controls, evidence for SOX/ITGC, and adherence to incident, problem, and change management processes.
  • Collaborate across time zones (APAC/EMEA/US) to support global rollouts, enhancements, and critical close activities.
  • QUALIFICATIONS AND EXPERIENCE:
    • 5–7 years in enterprise application support or business systems engineering, with direct experience on a T&E platform (preferably Concur).
    • Hands-on experience with integrations (batch/API), corporate card programs, and downstream ERP/HRIS flows.
    • Proficiency with SQL/Excel for analysis; familiarity with scripting (e.g., Python, PowerShell) and REST/SFTP for automation.
    • Strong troubleshooting, requirements gathering, and stakeholder communication skills; accountable for tickets through resolution.
    • Understanding of expense policies, audit rules, and compliance in enterprise environments; experience with controls and change management.
    • Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field.
    • B.S. / B.A. with 5+ years of Engineering and Tax experience Nice to Have Qualifications
    • Experience with Concur Request, Payment Manager, Audit/Verify, and card feed integrations (Amex).
    • Knowledge of GST considerations for travel/expenses in India and regional reimbursement norms.
    • Familiarity with Power BI/Tableau/Cognos and basic ETL concepts.
    • Exposure to SOX/ITGC evidence collection and access governance.
Skills

SAP Concur,Integration(Batch/API),SQL,Scripting

About UST

UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world's best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients' organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.

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