L2 Production Support

1 week ago

Chennai, Tamil Nadu, India Virtusa Full time ₹ 60,00,000 - ₹ 1,80,00,000 per year

T2 _L2 Application Support Resources required:

1) 5 to 7 years of IT experience of Production Support Team

Technical Skills

Must Have _ Level 2 Production Support (ITIL) Lead, Unix/Linux, Unix scripting , Oracle SQL, Unix Infra activities experience , Autosys

Incident Management, Change Management , Problem Management , Application COB/Disaster Recovery

Tools: ITRS, Service Now, uDeploy

Domain Knowledge: Banking _Investment Banking

Good to have : knowledge in oracle _proc, function, view, cursors

General skillset :

Good coordination between various infra/TI teams OR dev partners

Quick turnaround time for solving any issue

Quick in escalation + handling MIM + involving ICM + sending user communications

Good debugging and analytical skills

Must be very good in communication

L2 Production support for 24*7 support module applications

.

About Virtusa

Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.

Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence.

Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

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